VCA West 86th St. Animal Hospital

Reviews

• VB

  Vic B

  2 days ago
  4.0
  Great service...love the staff. but Not to keen on the sales pitch and pressure to add services onto my bill.
• JG

  Jessica Grant

  May 4, 2026
  2.0
  VCA was my go-to. Prices and red-tape are why I'm leaving. In WA state, VCA was always great. They treated all of our fur babies like their own. I moved to Indy last year and have just been disappointed over and over again with this location. The techs and receptionists at this location are friendly. That's why I'll give it 2 stars. There seems to be a lack of trust in the pet owner though. VCA has a constant "need" for appointments or follow ups for things the pet owner can communicate or complete from home. My cat had a dirty ear. They gave her some eardrops, and it cleared up. A few months later the ear was bothering her again. I tried to order them on Chewy, because they're $70. VCA denied the RX. They denied it because it had been 4 months, which is apparently too much time since the initial in person visit. VCA wouldn't approve the Rx unless I spent the money and time to bring my cat in for another exam with them (not to mention the stress it even puts on the cat). I asked for an exception, because *the economy* and was denied. They'd rather have my cat suffer and not get the meds she needs, and instead hold the meds hostage behind red tape and money. They also asked me to bring my pet all the way in to weigh her before approving her Flea/tick meds through Chewy as well. Luckily they trusted the weight I gave them over the phone, but just to even ask people to spend the gas, money, and time to come in just to weigh the cat? C'mon. I weighed her before I ordered.... I was really hoping to like VCA here. I had nothing but good experiences back in WA state. Unfortunately, VCA just seems to only care about the money now. We will not be returning.
• ND

  Nick and Aliza DeLaRosa

  Jul 13, 2018
  5.0
  They've helped get my newly adopted pit back to good health. Very friendly and knowledgeable staff. Clean. If it's your first time, you can get a free pet exam.
• CE

  Carrie Erratt

  Dec 9, 2017
  5.0
  We take our 2 dogs and 2 cats here for everything. The staff is great and all of them are great with our 2 that HATE the vet. Their techs have let us come in with out an appointment and just hang out with our pup feeding her treats. She now will actually walk in, get weighed and get in a room without freaking out. They always meet us at the door ready to get her into a room ASAP to limit her stress. Rey and Rogue say THANK YOU!
• WR

  Whitney Runnels

  Aug 24, 2017
  5.0
  Amazing services provided each & every visit. The staff is exceptional and very welcoming. :)