Our Franklin, Indiana location opened its doors in 2005, and is owned by friends Ron and Sean. Photos of local children’s sports teams from over the years line the walls, and the store has a loyal following of regular customers who have become their friends. Their classic pepperoni pizza is a fan favorite, and the management and staff take great pride in their food and service.
“What we do best is not just serve pizza, but form personal connections with our customers,” says Sean. “We love what we do because of all the great people we get to meet every day, from the people who come to work here and become like family, to all of the people who come in to eat, whether it’s their first time here or they have been coming in for years.”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.