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Best Buy

4.1
(1704 reviews)

Business Details

(812) 314-6960

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1343 North National Road, Columbus, IN
47201, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.1
1,704 reviews
5 stars
886
4 stars
440
3 stars
175
2 stars
65
1 star
138
  • SK
    Steven Kuchenbrod
    May 11, 2026
    1.0
    Horrible staff...2 associates saw me coming to ask a question and make a turn the other direction. Catch another stock person, ask her and she rolls her eyes. Been to Best Buy in multiple States...worst store ever.
  • ZC
    Zach Cornn
    Apr 25, 2026
    3.0
    Customer service isn't great. I find myself standing around waiting a lot when I come into the store. But they typically have what you need.
  • KK
    Korry
    Apr 9, 2026
    1.0
    Absolutely horrible customer service. I was looking to purchase a laptop computer and a week ago. I made a stop so I could get an idea of what would be good better and best for me. I asked a sales person for help and he told me the computers were in order of how good they were and walked he walked away. Today I went into the store to actually make a purchase and found one I liked, but couldn’t find it on the shelf. I went to the customer service desk and spoke to a manager that I needed help. He told me he would send a sales person over to me. I waited well over 10 minutes and no one came to help. While waiting, I had plenty of time to search online and found a much better deal through Amazon so I left the store. Best Buy lost a sale of a computer and most likely a printer today.
  • BA
    Bill Austin
    Apr 2, 2026
    5.0
    We just bought a TV today 4/2/26 and help was provided by McKenzie. She did a wonderful job thank you for all your good work
  • RC
    Ron Curd
    Mar 23, 2026
    5.0
    My phone had some serious issues and malware problems. I couldn't use it at all. Went to Best Buy and met a very polite and knowledgeable young man named Ceasar. He resolved my issues completely ! Left there with my phone like new, thanks to Ceazar ! I'll be 80 in June. ********* Thank You Young Man and Best Buy for having caring and knowledgeable employees !!(

Frequently Asked Questions About Best Buy

What are the regular store hours for Best Buy at 1343 North National Road, Columbus?

Best Buy at 1343 North National Road, Columbus is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 8:00 PM.

Does Best Buy in Columbus offer in-store and curbside pickup options?

Yes, Best Buy offers in-store pickup and curbside pickup services for your convenience.

Brand Certified Facts from Best Buy

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