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Geek Squad

3.8
(13 reviews)

Business Details

14610 N Meridian St, Carmel, IN
46032, United States
(317) 846-1150

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
14610 N Meridian St, Carmel, IN
46032, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.8
13 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 star
4
  • KB
    Kate Bettner
    Feb 4, 2026
    5.0
    Gary, Bruno, and Vincent were great!! They were very understanding and fixed my computer, which they did not charge me for. They picked out the correct charger for me to ensure this would not happen again. Very thankful for them!
  • VS
    Vinita Sharma
    Oct 20, 2025
    5.0
    Bruno from the Geek Squad was amazing! He was patient to listen to my concerns about my device, took the time to try out alternate strategies and finally solved the issue with my laptop.
  • IM
    Isaac Minder
    Jan 9, 2025
    1.0
    As a My Best Buy Total member, I was met with unprofessionalism, wasted time, and zero resolution. The "rubber feet" on my computer were falling off, and after consulting with online support, I was assured this issue could be handled in-store with Geek Squad in Westfield. Following their advice, I scheduled an appointment. I arrived 5 minutes early, as instructed, but waited over 40 minutes past my scheduled time before anyone acknowledged me. To make matters worse, another customer cut the line and the employee at the desk prioritized them, ignoring the line of waiting customers. After my lengthy wait, my knight in shining armor, Chris, comes out and asks everyone in line if they have an appointment. I told him I had one 40 minutes ago and he had me come up to the desk. I explained my conversation with the online agent and the issue I was having only to be told that Geek Squad couldn’t assist. Instead, I was advised to use rubber glue to fix it myself. When I asked if they had any rubber glue, Chris began to look on his tablet to tell me what aisle I could purchase rubber glue from. Once I clarified there was no way I was buying anything from him and I was asking if they had any in the repair area, he told me they most likely do have rubber glue but they couldn’t help me, leaving me to solve the simplest problem on my own after wasting nearly an hour. I knew before I went in that I could buy rubber glue and do it myself, I just wanted it “professionally” done without buying an entire tub of rubber glue for one small issue. I wish I could say I expected better as a paying member, but this is just one of many bad experiences I have had. Unfortunately, it seems Geek Squad and Best Buy still have a long way to go in delivering reliable customer care. I recommend others think twice before paying for a membership with promises they can’t deliver.
  • GB
    Gerald Browning
    Nov 28, 2022
    1.0
    Worst customer service ever. Multiple employees walked passed me without asking if I needed assistance. I stood in cell phone area for 20 minutes and no one ever showed up to help.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Carmel provide?

Geek Squad offers tech repair, setup, and support services including computer, cell phone, television, and appliance repair, as well as data recovery and computer support.

Where is Geek Squad at Best Buy located in Carmel?

Geek Squad is located at 14610 N Meridian St, Carmel, IN 46032, United States.

Brand Certified Facts from Geek Squad

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