Cricket Wireless Authorized Retailer

Reviews

• MM

  Mary

  Jun 30, 2026
  5.0
  Ky was very very helpful in helping pick out a phone. Jen is always helpful when Im there. I love this place. This people are always nice.
• RB

  Robert Bourne

  Nov 11, 2024
  5.0
  I went in there about a month ago, and spoke with Nick, about possibly switching over to cricket, from Verizon, due to all of the service issues we’d been experiencing. My wife and I walked into the store, at about 6:53 pm, and they closed at 7pm. Nick was kind enough to explain everything that I needed, in order to keep our phone numbers, and explained the plans, what we’d pay in store, and ended up staying in there, until 7:15. We went in about 2 weeks later, and not only did he get us switched over to cricket, and made sure that all of our content, was on the new phones, he sat and spent the very next day, showing my wife how to work her phone. She went from a flip phone, to a moto stylus, and Nick explained and showed her how to do everything she asked. He was extremely polite, and very knowledgeable! If you’re in the area, and are interested in saving some money, by going to cricket, ask for nick. He is great.
• SB

  Sierra Bumgardner

  Oct 15, 2024
  5.0
  Nick and Austin are excellent salespeople!! Would definitely recommend coming here! They are very professional, and helped my grandma with a lot of questions, and were very patient and kind. 🩵
• JG

  Jessica Guidi

  Sep 21, 2024
  5.0
  Me and my family who has been long-time customers has never came across someone who was so kind and willing to help. Austin was so helpful and really great he made the experience easy and understandable this dude seriously deserves a promotion anytime you come into the store ask for him he will give you great customer service
• ST

  Susan Tackett

  Jun 20, 2024
  5.0
  I went into the Vandalia IL store today with the intent of upgrading my husband's Samsung only. Trent helped me and it went so well I went ahead and upgraded my cell too. He could not have been more helpful. Not all the data transferred the first time on Samsung Smart Switch, but he got everything transferred. All the icons were in the same order. Anything that I wasn't quite happy with he was very patient and fixed it so I wouldn't need to return. Thank you Trent and I hope management will read this review. I haven't received a survey from Cricket yet. I have been a Cricket customer since 2016. It runs on the AT&T network because it's owned by them. The price quoted for your phone includes all taxes/fees. The beauty of their plans is based on the number of cell phones, so the more cell phones up to 5 the lower the price per phone on your monthly plan. Thank you Cricket Wireless.

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