In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
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Jody Duez
Apr 28, 2025
1.0
My iphone is under warranty and basically is a paperweight. The springfield store has worked with me having to go through all the repairs Apple requires. But the Call Center is worthless. They can't answer anything on Apple repairs, I receive incorrect information and you can not call directly to the store. I know the Call Center can't help me and they won't transfer me. I have been to the store already 4 times and waiting on replacement. After picking up yesterday, now my phone restarts every 2 minutes, can't charge unless wireless and speakers and microphone still don't work. My complaint is that I have to drive an hour to talk to someone because the call center won't help me.
KR
karthik Raj
Oct 14, 2024
1.0
Worst ever experience by far at the Springfield store. Long wait time in the queue even after having an appointment and the service is the worst ever no one are sure about the process of repairing my iPhone and this is my 3rd visit to get it done and I’m still waiting in the queue. Really I should appreciate the patience of the people coming here for service. Such a pathetic geek squad service center
NS
Nathan Stotts
Jul 15, 2024
1.0
Unethical and complete garbage.
I have multiple customers coming to me with notes and stories from Geek Squad lying and not even attempting to repair machines.
Example was a lady called and said that, "Geek Squad told me my drive is soldered on and can't be replaced so I should just buy a new one."
A quick questioning discovered that the machine was suffering BSODs from a bad driver. I looked at it for 2 minutes and knew exactly what the issue was and how to fix it.
What services does Geek Squad at Best Buy in Springfield offer?
Geek Squad provides tech repair, setup, and support services for various electronics. You can schedule service in-store or online.
What are the operating hours of Geek Squad in Springfield?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Where is Geek Squad located in Springfield, IL?
Geek Squad is located at 3193 S Veterans Pkwy, Springfield, IL 62704, USA.
How can I contact Geek Squad in Springfield?
You can contact Geek Squad at +1 217-698-8551 for inquiries and service scheduling.
Does Geek Squad have an online presence I can visit for more information?
Yes, you can visit their website at https://stores.bestbuy.com/il/springfield/3193-s-veterans-pkwy-47/geeksquad.html or their Facebook page at https://www.facebook.com/2838249203067680.
What are some stores near Geek Squad at Best Buy in Springfield where I can shop for electronics?
Nearby electronic stores include Best Buy itself and Verizon Wireless, which specialize in a variety of electronics and mobile phones.
Are there mobile phone stores close to Geek Squad where I can purchase accessories or devices?
Yes, you can visit Verizon Wireless, T-Mobile, or the AT&T Store nearby for mobile phones and accessories.
What nearby places can I visit for pet care while visiting Geek Squad?
Nearby pet-related places include the Animal Hospital of Springfield for veterinary services and PetSmart for pet supplies and grooming.
Can customers combine a visit to Geek Squad with other shopping at nearby stores?
Yes, customers can also shop at stores such as DSW Designer Shoe Warehouse, Designer Shoe Warehouse, and The Vitamin Shoppe, all located nearby Geek Squad.
Are there public services or government offices near Geek Squad that might be useful for visitors?
Nearby public services include the US Secret Services office and the Navy Recruiting Station Springfield, IL, which are close to Geek Squad.
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