Brand Certified
Cricket Wireless Authorized Retailer
4.2(61 reviews)
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
Business Details
3429 Freedom Dr Ste D, Springfield, IL
62704, United States
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
(217) 679-2208
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
https://www.cricketwireless.com/stores/il/springfield/3429-freedom-dr-ste-d
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
About
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.
Location
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
Cricket Wireless Authorized Retailer
3429 Freedom Dr Ste D, Springfield, IL
62704, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Aug 16, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.2
61 reviews
5 stars
38
4 stars
10
3 stars
6
2 stars0
1 star
7
- EJEmily JenkinsAug 6, 20261.0I wish there was an option for no stars. What's the point in having a brick and mortor store when the workers can't help at all and just say "I don't know... Have you tried going to a different cricket store?". Always wrong information from workers. Can't ever get through on the 611 number. Would never EVER recommend cricket to anyone and will never use them again. Terrible customer service and voicemail never worked
- KKKrisDMay 6, 20265.0Are you sure we were at the same cricket store? I had that same bad experience at a store over here near where I live... We drove to this location.. My in-law told me we would be treated with respect and she was right! Instead of the "go home go online they'll fix it for you routine.... (THIS cricket location was like a breath of fresh air! There were two people there I wish I had the names...) I was greeted immediately and cheerfully and so was everyone else I saw enter the store.. my problem of switching SIM cards from my boyfriend's phone to mine only took seconds to resolve. Our whole family was about to leave cricket until she looked up and smiled at me! This was about 2 weeks ago and I'm sorry I didn't write sooner.
- JTJoe TrostApr 23, 20261.0Very rude service. Manager kept deflecting the blame on Cricket because they messed up our billing.
- JAJamon antoineMar 10, 20261.0I dont like how I went there on two different occasions and couldn't even get serviced on. System is always down or taking too long and or wifi not working. So go some where else . I dont recommend this location.. Also just recently made a purchase inside the store and wasn't given a recipe. Further actions will be taken
- JCJudy CadleJun 27, 20205.0I went to Cricket Wireless to change my service and to purchase a new phone. Khalil J. is the associate who helped me. There were some problems, but he got it done. A credit to Cricket.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer offer?
They offer customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is the Cricket Wireless Authorized Retailer located in Springfield?
The store is located at 3429 Freedom Dr Ste D, Springfield, IL 62704.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless Authorized Retailer require a contract for their cell phone service?
No, they offer cell phone plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer?
You can call them at +1 217-679-2208.
Does Cricket Wireless Authorized Retailer have an online presence where I can learn more?
Yes, you can visit their website at https://www.cricketwireless.com/stores/il/springfield/3429-freedom-dr-ste-d and follow their social media including Facebook, Instagram (@cricketwireless), Twitter (@Cricketnation), TikTok, and YouTube channel CricketNation.
What are some nearby dining options if I want to grab a bite before or after visiting Cricket Wireless?
Nearby, you can visit Three Twigs Bakery & Bistro for café-style dining or enjoy desserts at Crumbl Cookies and Crumbl - Springfield, all located close to the store.
Are there convenient services near Cricket Wireless Authorized Retailer, like pharmacies or shipping centers?
Yes, CVS Pharmacy inside Target Store and FedEx Office Print & Ship Center are nearby, which can be useful for your pharmacy and shipping needs during your visit.
Where can I find other mobile phone stores near Cricket Wireless Authorized Retailer in Springfield?
Other nearby mobile phone stores include Verizon, which is located close to the Cricket Wireless Authorized Retailer store.
What local accommodations are nearby if I need a place to stay near the Cricket Wireless Authorized Retailer?
Comfort Inn and Quality Inn & Suites are nearby hotels you can consider for accommodations when visiting the area.
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