Ariyana was SO sweet and helpful. I couldn't find what I was looking for and the associates I had asked for help were not being helpful. They were just pointing fingers telling me what side of the store to look on. I was just about to give up and walk out when Ariyana approached me and asked if I needed any help. I told her what I was looking for and she helped find it. She has amazing customer service skills!!!
JS
john stewart
May 9, 2026
5.0
Best Buy stopped selling Blu-ray movies years ago, and that is what got me going into the store.
I would usually buy something else since I was in the store looking around.
The area that used to display the movies is now used as storage for large boxes of tv's.....such a waste.
LB
Lillian is the best!
May 8, 2026
1.0
Be so nice if Best Buy would show up when they are supposed to for their delivery time between 10:30 and 2:30 it's now 3:00 and I still have no delivery ....shocker!!
JN
John Nagel
May 4, 2026
1.0
Server gave us water. She spent a lot of time with 1 patron. Walked past us several times. We just left. We didn't get to try the food. Food service suggestion for wait staff when I worked in the industry: "full hands in, full hands out."
FH
Freddie Henderson
Apr 28, 2026
3.0
Not as big as I expected and a bit frustrating, for example usb cables are in 3 areas within the store depending if you are looking for cables associated with phone, laptop or general. Asked multiple times if I needed help which was great, but also a little over the top.
But staff were super friendly, and got what I wanted at a great price, I would return again
What products and services does Best Buy in Rockford offer?
Best Buy offers a wide range of products including TVs, computers, appliances, cameras, and more. They also provide expert advice, Geek Squad support, and same day pickup.
What are the operating hours for Best Buy Rockford?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Rockford provide curbside pickup?
Best Buy offers curbside pickup services to ensure a convenient and safe shopping experience.
Is Geek Squad available at this Best Buy location?
Yes, Geek Squad provides mobile phone store, IT service and computer repair, and electronics support nearby, enhancing your customer experience.
How accessible is the Best Buy store in Rockford for people with disabilities?
The store features a wheelchair accessible entrance for customers with disabilities.
Can I get electronics recycling services at Best Buy Rockford?
Yes, Best Buy Rockford offers electronics recycling services to help you dispose of electronics responsibly.
What nearby furniture stores can I visit along with Best Buy?
You can visit Lovesac in Best Buy Rockford, Bob's Discount Furniture and Mattress Store, Slumberland Furniture, and Ashley Furniture HomeStore for furniture shopping nearby.
Are there dining options near Best Buy Rockford?
Yes, several dining options nearby include Mrs. Buckabee Wake And Bake Cafe, Pita Pit, Quiznos, Pardon My Cheesesteak, NASCAR Refuel, Hooters, IHOP, and Chick-fil-A.
Does Best Buy Rockford accept debit cards and checks for payment?
Yes, the store accepts debit cards and personal checks for payment, and does not require cash only.
Where can I find financial services near Best Buy Rockford?
Nearby financial services include Midland Trust Company, Midland Wealth Management - Rockford East State, Midland States Bank, and Midland States Bank Deposit ATM for banking and financial needs.
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