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Geek Squad

2.7
(33 reviews)

Business Details

4100 N Harlem Ave, Norridge, IL
60706, United States
(708) 453-0141

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4100 N Harlem Ave, Norridge, IL
60706, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.7
33 reviews
5 stars
10
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4
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1
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2
1 star
16
  • KK
    Kenneth Krueger
    Nov 21, 2025
    5.0
    The best service
  • LC
    Laura D. C.
    May 3, 2022
    1.0
    I went to Geek Squad so they could take contents from my desktop and put onto a flashdrive. I was told on the phone when I first called to inquire that it would just take an hour. I had my appt and took the desktop in and was told by this guy named Eva Magri that It would take days. Seriously, all you have to do is drag the contents onto the flashdrive. Left it and was called a few days later. Someone opened the flashdrive for me and was told there were two viruses on the flashdrive. All was contained and corrected. So looks like Geek Squad put a virus on the flashdrive so my laptop could get infected, which would then force me to take it in to Geek Squad so they can fix it. But I'm guessing my virus wear would have caught and corrected that anyway. Don't trust Best Buy with anything. They obviously did this intentionally. This is my 2nd bad experience with Best Buy, first one was with a purchase. I will NEVER go back to Best Buy again. I will be shopping at ABT.
  • MT
    Megan Taylor
    Jul 15, 2019
    5.0
    I had to write this. I’ve seen a lot of pretty terrible reviews and I cannot believe any of them. Mo (the manager) and his colleague(I don’t know his name unfortunately) but they were outstanding. Not only did I receive good service but they went above and beyond for me. And that is an understatement. I really appreciate the good customer service that was given to me today. And I hope that the person who has given such extraordinary service read this. Thank you again, I couldn’t be happier with the service. You truly made my day. Thank you from the bottom of my heart. -Megan
  • IK
    Indie Kiche
    Dec 8, 2016
    1.0
    Honestly I just needed a screen reolaced on a camera. The screen costs $20 and to replace it is just 10 minutes. They told me they can't fix it JUST BECAUSE I DIDN'T HAVE SOME MANUFACTURE THING. Honestly all you need is a screwdriver to fix a camera. DO NOT COME HERE. You're better off at a High Schools IT club which by the way ACTUALLY OFFERED TO HELP REPAIR THE SCREEN.

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