Vitality Urgent Care in Lake Zurich, IL provides walk-in medical care for children and adults — no appointment needed. We treat illnesses, injuries, and everything in between: strep throat, flu, ear infections, UTIs, sprains, fractures, and lacerations. On-site X-rays, labs, and IV fluids mean faster answers and fewer referrals. We also offer occupational health services including DOT/CDL physicals, pre-employment physicals, and drug testing. Telemedicine available. Open 7 days a week with extended hours. Most major insurance accepted — Medicaid, Medicare, and private plans. Transparent, low-cost self-pay pricing available. Walk in or save your spot online.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.