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VCA County West Animal Hospital

4.1
(75 reviews)

Business Details

1709 W. Merchant Street, Kankakee, IL
60901, United States
(815) 348-9470
https://vcahospitals.com/county-west

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinarian Emergency ServicesVeterinary Information & Referral ServicesPet ServicesPet Specialty ServicesPet Boarding & KennelsPet GroomingVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA County West Animal Hospital
1709 W. Merchant Street, Kankakee, IL
60901, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 12:00 PM
SundayClosed

Reviews

4.1
75 reviews
5 stars
56
4 stars
2
3 stars
1
2 stars
3
1 star
13
  • RA
    Ralph Anderson
    Sep 2, 2026
    5.0
    very nice and caring people work there
  • RM
    Ricardo Mendez
    Aug 1, 2026
    5.0
    Caring staff, knowledge, helped me with my first kitten. Took his picture lol looks like a mug shot
  • MR
    Mary Ragona
    Jun 25, 2026
    1.0
    It seemed good at first then we go to make another appointment for my dog, to be told we need to sedate my dog before coming into the next appointment. Which is unnecessary, he isn’t a biter, he’s playful all he was is a little nervous he didn’t try to do anything at the appointment he even tried to play and say hello at the end once he got comfortable. The dog was absolutely fine at the appointment. Coming later we want our dog off a medication because it’s medically unnecessary for our dog to be on it, we even texted photos like asked to show our dog is fine and we want him off medication since being on a medication when it’s not needed can be harmful to a pet and even a human.. to be told no we have to come in either way, no matter the fact we have already discussed he looks great, when we just want him off the meds and weened off now… we don’t want harm to our animal… we get rude responses about this and nothing is being done… the front staffing over the phone can be rude, the doctor doesn’t seem to care about the patient very much if they are unwilling to abide by taking a pet off a medication that is medically unnecessary to continue while proven.
  • RK
    Rachel Kern
    Jan 31, 2025
    5.0
    My first experience with this vet was on an early Monday morning. My dog darted out the door when my kids left for school and was hit by a car. She was in bad shape. I went to the first vet for help and was turned away. Sitting in my car crying with this poor dog looking for another nearby vet. I called vca and they told me to come right over. I walked in to a very very compassionate staff and right into a room. I had to put her down that day. They had made a pawprint for me and a token of her fur in a keepsake jar which we keep by her favorite toy to this day. Fast forward to about 3 years ago, we decided to adopt a dog a few years later. The staff and vet have been extremely transparent about the treatment plans and costs. It may cost a little bit extra, but they listen and care. If you want your animal treated like one of your family members, this is your spot. My dog is a big scared baby and they are very careful and mindful of that to not upset her anymore. Thank you guys for all you do. The facilities are clean and professional and doesn't smell like a kennel when you are there.
  • KR
    Karen Regnier
    Sep 6, 2024
    5.0
    These are the most caring and compassionate people. We have had to bring two of our dogs in and they could not have been nicer or more accommodating. Can not recommend enough.

Frequently Asked Questions About VCA County West Animal Hospital

What are the operating hours of VCA County West Animal Hospital?

The hospital is open Monday to Friday from 7:30 AM to 5:00 PM or 6:00 PM, Saturday from 7:30 AM to 12:00 PM, and closed on Sundays.

What types of pets does VCA County West Animal Hospital treat?

They provide care specifically for cats and dogs.

Brand Certified Facts from VCA County West Animal Hospital

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Certified September 27, 2026Yext Knowledge Graph
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