Best Buy

Reviews

• MR

  Max Robertson

  4 days ago
  1.0
  Nice people. But the combined brain power of every employee in the store couldn’t power a light bulb. Turned a 10 minute phone pickup/trade in into a 5 hour nightmare, only to leave with the phone I traded in now factory reset
• FS

  fred schwartz

  4 days ago
  1.0
  Purchased a Androide watch at the end of December, returned it 1/2 hour later and exchanged it for Google Pixel 4 watch , Purchased the extended warranty for the Android and cashier started she transferred it to the Google Pixel, 4 months later the Pixel stopped working and Bes Buy told me she didn't transferred the warranty
• AM

  Amy Markert

  6 days ago
  5.0
  Robert (in appliances) assisted us on purchasing a new washer and dryer set. He was very helpful and kind. He even corrected some errors for delivery via email and helped us save money with the plus membership. He explained everything clearly and even noted the 18 months 0 interest promotion. Highly recommend, and will be coming to him next time as well.
• NB

  Nikki Bee

  May 12, 2026
  5.0
  Everyone at the Joliet Best Buy was very nice and quite helpful, making my purchase pickup pleasant and fast. I'd shop here again!
• MG

  Mr. Greentrails

  Apr 23, 2026
  2.0
  The fact that staff does organise the pokemon drops is rediculous. To further add to things its apñarently clear how much joy they exñerience when they knowingly withhold product, let an entire lkne of people in and not notify the line that they are out of luck when they approach the register. And when addressed over the issue are told no can say anything. Yeah i think thats crazy to know people with an extremely accjrate way of checking a locagilns inventory snd it somehow always being wrong at only this specific location

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