Best Buy

Reviews

• EM

  Eddie Mathews

  May 4, 2026
  4.0
  Didn't find what I was looking for. However, the store has a lot of good items. DC
• SF

  SS Family

  Apr 18, 2026
  1.0
  I had a terrible experience at this Best Buy location. I purchased a Blink Floodlight Camera from this store, and right out of the box, the camera was faulty. I went back just TWO DAYS later to do an exchange, and they refused to help me, claiming the serial numbers didn’t match—even though it was brand new and untouched when I bought it. To make things worse, the management was completely unprofessional. They acted inexperienced, untrained, and honestly came off like they didn’t know how to properly handle a basic customer issue. Instead of resolving the problem, they made it more frustrating. I ended up having to drive all the way to the Best Buy in Tinley Park just to get a simple exchange done with no issues. This location needs serious improvement in customer service and management training. I won’t be returning.
• TG

  Terrence Gordon

  Apr 9, 2026
  4.0
  They have a good selection and had PC parts my local best buy didn't have. The guy in the center was friendly and helpful, but the lady in the checkout line was talking on the phone the whole time.
• LA

  Lillian Anguiano

  Apr 1, 2026
  5.0
  In and out, staff helped me find ink for my printer at a decent price.
• SS

  Sky blue /Skylar

  Mar 25, 2026
  1.0
  Was just in this store looking to buy some beats. It was 2 pair I was interested in but I had questions between the 2. I was told to let them know at the checkout. I get to check out im asked which pair I say its 2 pair im interested in. The cashier with a bad bob says oh we dont take them out the case. I said you know what forget it. Ill just order off amazon. The employees at that halsted store IS ALWAYS RUDE. Ill spend my money elsewhere

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