Explore offerings from Geek Squad on 6525 Grand Ave in Gurnee, with popular we are an apple authorized service provider and general repairs available at this location.
Tech Solutions
5 items
Inspiration, Innovation & Tech Help
In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Apple
9 items
We are an Apple Authorized Service Provider
Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.
iPhone Repair
We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.
Mac Repair
We can repair MacBook, MacBook Pro, MacBook Air and iMac.
iPad Repair
We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.
iPod Repair
We can repair iPod touch, iPod nano and iPod shuffle.
Beats Repair
We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.
AirPods Repair
We can repair components such as the AirPods and charging case.
Apple Watch Repair
We can repair Apple Watch and Apple Watch Sport.
Apple TV Repair
We can repair Apple TV 4th Generation and Apple TV 3rd Generation.
General Repairs
General Repairs
· General Repairs
· Cracked screens
· Display issues
· Software issues
· Speaker replacement/audio issues
· Power/charging/battery issues
· Camera replacement
· Receiver/microphone replacement
· Vibe motor replacement
· Battery replacement
· Operating system upgrades
· Wi-Fi troubleshooting
Reviews
3.4
34 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars0
1 star
13
LK
Low King
6 days ago
1.0
Best buy has phased out all direct store contact.
AA
angel aguilera
Nov 2, 2025
5.0
I can’t say enough good things about Ashley at Geek Squad. She was so caring and understanding when I came in with my tech issue. She treated me with respect and kindness, and I truly appreciate the extra effort she put into helping me.👀
What services does Geek Squad at Best Buy in Gurnee offer?
Geek Squad at Best Buy in Gurnee offers tech repair, setup, and support services including cell phone repair, computer repair, data recovery, electronics repair, and appliance repair.
Where is Geek Squad located in Gurnee, Illinois?
Geek Squad is located at 6525 Grand Ave, Gurnee, IL 60031, USA.
What are the operating hours for Geek Squad at Best Buy in Gurnee?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Gurnee?
You can schedule a service appointment with Geek Squad either in store or online through their website.
What phone number can I use to contact Geek Squad in Gurnee for support?
You can contact Geek Squad at +1 847-406-3914 for tech repair, setup, and support inquiries.
Where can I find special deals or promotions for Geek Squad services in Gurnee?
Geek Squad offers special deals such as Black Friday Deals which can be viewed through their featured message link on their store website.
Is there a Best Buy store near the Geek Squad location in Gurnee?
Yes, Geek Squad is located inside the Best Buy store at 6525 Grand Ave, Gurnee, where you can shop for electronics and appliances.
What shopping options are available near Geek Squad in Gurnee?
Nearby shopping options include department stores like TJ Maxx and T.J.Maxx, as well as discount stores like Tuesday Morning and shoe stores like Shoe Carnival.
Are there any beauty or spa services close to Geek Squad in Gurnee?
Yes, nearby beauty and spa services include Hair By Sarah at ULTA, Ulta Beauty, Benefit Brow Bar at Ulta, Charlotte Tilbury, and Gurnee Nails And Spa.
Where can I grab a coffee or a quick bite near the Geek Squad in Gurnee?
Starbucks and Pizza Hut Express are nearby options where you can enjoy coffee or quick meals before or after your visit to Geek Squad.
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