Joe’s Market Basket is a locally owned neighborhood garden center and grocery store in Edwardsville offering fresh produce, an expansive deli, quality meats, pantry staples, and everyday essentials at affordable prices. In addition to groceries, Joe’s features a full-service garden center with plants, flowers, and landscaping supplies. They also deliver mulch, topsoil, rock, and hardscapes, making it easy to tackle any outdoor project. Known for friendly service and a welcoming atmosphere, Joe’s Market Basket is your one-stop shop for both everyday needs and seasonal projects.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.