Best Buy

Reviews

• LL

  Lotte

  1 day ago
  5.0
  Knowledgeable employees that want the best offers for you.
• SW

  Steve Wilfong

  May 13, 2026
  1.0
  They dont tell you that if you buy the extended warranty for tvs over 43 inches you cant bring them back to store. Took mine down since the screen went out just after a year. Went to store and they said I have to call and have someone come out to my house. Then they will order parts and come back. So for a 250.00 tv I have to take 2 days off work to meet them? Ill never buy a thing from them ever again. Canceled my membership and my best buy credit card. Worthless store
• JE

  Jesse Evancho

  May 11, 2026
  5.0
  Easy pickup from an online order
• RH

  Rodney Bennett (Hiroshi)

  May 3, 2026
  5.0
  Friendly, helpful staff
• MG

  Matt Griffith

  Apr 27, 2026
  1.0
  Horrible service. The store was empty and all the employees were standing together talking. I was there for 45 minutes with 1 hand in a cast due to surgery so I couldn't use it as all. No one asked if I needed help and when I would ask about a product I was ignored or they would answer the question as they walked away. Sat on hold in the parking lot for an hour trying to speak to someone and while I was on hold I went back inside and noticed all the employees still talking to one another. Just tried to call corporate to file a complaint and was told they would not transfer my call. I called 3 times before I gave up. I recorded the calls. I see why everyone shops on Amazon and doesn't want to go to places like this. I had 5k in my pocket to get a new Cell, tv and a few other things but left with 5k so I am happy I didn't spend my money there. I ordered a cell online. So much easier. I also noticed the only people going in the store were trying to return stuff. Just sit outside for an hour if you really want too see how dependable a place is. Thanks but no thanks best buy.