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Geek Squad

3.5
(19 reviews)

Business Details

2074 Sycamore Rd, Dekalb, IL
60115, United States
(815) 758-0490

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2074 Sycamore Rd, Dekalb, IL
60115, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.5
19 reviews
5 stars
8
4 stars
4
3 stars
1
2 stars
1
1 star
5
  • PS
    Pablo Silva
    Mar 5, 2025
    4.0
    Geek Squad was super helpful with us and was able to repair many of the issues that I created. I'm very grateful to the guys here at the DeKalb store for all the installations, the parts suggestions, and the help they provided with cleaning up the files with my botched attempts to transfer files. Big thanks to them and what they do.
  • DE
    Darina Echevarria
    Nov 12, 2024
    1.0
    Told me they wouldn’t be able to fix the screen on my phone and that I should just buy a new one. I ended up going somewhere else and got my phone fixed perfectly and for cheap. These people lie!! I left crying thinking my phone was done for and it was all a lie!!
  • AS
    Adam Salowitz
    Sep 5, 2021
    4.0
    Quick and intelligent
  • DC
    Donna C
    Apr 29, 2018
    1.0
    TERRIBLE service, first they had my laptop three weeks, then when i went to pick it up it STILL wasnt all the way fixed. (liquid damage, some keys still didnt work) so they sent it again as a REDO meaning no charge to me, when they contacted me they wanted to charge me again! i set them straight, then they had it almost another month! First time they missed that the mother board was bad so that was finally replaced the second time.... never going here again. I will say the guy at the counter IN the store was fab, he did a great job

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy Dekalb offer?

Geek Squad at Best Buy Dekalb provides tech repair, setup, and support services, including computer and cell phone repair, data recovery, and appliance repair.

Where is Geek Squad located in Dekalb, IL?

Geek Squad is located at 2074 Sycamore Rd, Dekalb, IL 60115, USA.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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