Brand Certified
Cricket Wireless Authorized Retailer
4.1(72 reviews)
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Business Details
1401 E Eldorado St Ste 1, Decatur, IL
62521, United States
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
(217) 330-9700
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
https://www.cricketwireless.com/stores/il/decatur/1401-e-eldorado-st-ste-1
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
About
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Decatur store today.
Location
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Cricket Wireless Authorized Retailer
1401 E Eldorado St Ste 1, Decatur, IL
62521, United States
Hours
Certified by Cricket Wireless Authorized Retailer • Oct 11, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.1
72 reviews
5 stars
42
4 stars
13
3 stars
8
2 stars
3
1 star
6
- JHJudy Hunter3 days ago5.0Fast and problem.solved
- DPDanielle PowellAug 10, 20222.0I want to start off and say thank you to Willow and the manager in training. You both have outstanding customer service skills. Although you both were new you tried everything you could to solve my issue. For that I give you 5 stars. To the management team including the DM you guys are horrible. These girls called you and texted you multiple times and no response. How do you except someone who's only worked here 4 days to know the ends and outs of a business? I'm a manager with 20 years experience in retail/customer service asnd I would never leave my staff tnot feeling comfortable with their positions. To not return their calls or texts how do you expect your customers to be happy. Them 2 ladies in that store deserve some gratitude because they did a great job trying everything they could and you left them hanging. So for that 2 stars is what you'll get. Find better management and you wouldn't have such a high turn over rate for employees. Ps your phone service is horrible. new customer for 3 days and my phone says it's courpt and can't work. Definitely explains your system. Appreciate the smaller guys and pay them the DM wages.
- KGKimberly GonzalesMar 16, 20215.0Good service
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in Decatur offer?
Cricket offers customizable cell phone plans with unlimited talk, text, and data, plus no annual contract.
Where is Cricket Wireless Authorized Retailer located in Decatur?
The store is located at 1401 E Eldorado St Ste 1, Decatur, IL 62521, USA.
What are the store hours for Cricket Wireless Authorized Retailer in Decatur?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Cricket Wireless in Decatur require an annual contract for their cell phone plans?
No, Cricket offers cell phone plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Decatur by phone?
You can call the store at +1 217-330-9700.
Are there other Cricket Wireless stores near the Decatur location at 1401 E Eldorado Street?
Yes, there are multiple Cricket Wireless locations nearby providing convenient options for service in the area.
What nearby transit station can help me get to Cricket Wireless in Decatur?
The Csx train station is near the store, making it easier to access Cricket Wireless via public transportation.
Are there entertainment options near Cricket Wireless in Decatur I could visit?
Diamond's Slots, a casino and bar nearby, offers recreational activities you might enjoy before or after your trip to Cricket Wireless.
Can I find financial services near Cricket Wireless in Decatur?
Yes, nearby you will find Jackson Hewitt Tax Service, Liberty Tax, Titlemax, and Mid-West Title Loans for your financial and tax service needs.
Does Cricket Wireless in Decatur have a social media presence?
Yes, you can find them on Facebook, TikTok, Instagram, Twitter, and YouTube to stay updated.
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