VCA Mont Clare Animal Hospital

Reviews

• DA

  David Alma

  Jul 3, 2026
  1.0
  So this morning a received a text message when I called the hospital I had a rude uneducated women speak to me regarding my dog’s heart worm test needed to be updated I explained with my new work schedule and the fact I live way up north by the beach now The distance is to far so I will chrck mt records but I did take her to Vetco for the Heartworm test not to lomg ago and I will update ky records with VCA. I told her thank you and I will take her in to a closer location to my new home. if needed to be and because of this extreme weather I had to get off phone to use my asthma . She was very unprofessional, condescending towards me in the conversation. I normally speak to another later who picked up the call when I called back because as soon as I ended the call she canceled my dogs prescription for her Simprica Trio. This was intentional because I had to end the call. This was very disappointing because I have never had a bad experience at this Hospital. Very poor customer service skills and behavior towards a client. I asked to speak to the hospital director or supervisor but I was told she is not here today and I hope she gets back to me and speaks to this employee about her unacceptable attitude and behavior towards me this morning. I will be reaching out to speak to the clinical manager/director of this hospital if I do not hear from her.
• OC

  Olga Chavez

  Jun 10, 2026
  3.0
  My neighbor recommended this place and I do not know why. 30 minute wait even when you have an appointment. What’s the point of making an appointment then? You’re left in a tiny exam room with your anxious pet, all kinds of fur flying all over the place, just waiting and waiting and waiting… and its prices are similar to other places. Nice people and I gave it a try but it’s literally been a 30 minute wait every time I’ve been here. This is the last time. Up date today I waited 40 minutes. Never again I value my time.
• MR

  Miguel Rivera

  Feb 26, 2026
  5.0
  Great place. Always helpful and friendly staff. Always treat my pets with love and affection. I recommend this vet.
• S7

  Sunshyne 71

  Feb 6, 2026
  5.0
  Our cat (Naji) was really ill, we were able to book an appointment for her IMMEDIATELY. The staff was caring, attentive and knowledgeable. They worked with us on the financial aspect as well. GREAT GREAT SERVICE! Will continue using their services! 🌟 🌟 🌟 🌟 🌟

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