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Geek Squad

3.0
(42 reviews)

Business Details

555 W Roosevelt Rd, Chicago, IL
60607, United States
(312) 733-6635

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
555 W Roosevelt Rd, Chicago, IL
60607, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.0
42 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
4
1 star
17
  • AA
    A
    May 29, 2026
    1.0
    Had a terrible experience here. I very much suggest going elsewhere. Employee was very rude. I think is name was Grayson
  • TH
    Thomas Harris
    May 22, 2026
    1.0
    Waited for 30 minutes and no one came
  • IA
    Itiel Asher
    May 20, 2026
    1.0
    Grayson was quite unprofessional & rude when I stopped in. Save yourself a trip & to any other Geek Squad
  • AI
    Aya Ito
    May 19, 2026
    1.0
    Terrible experience here. The guy Grayson was extremely rude and conceited. He speaks to you like he is the smartest person to exist and cuts you off when you try to speak. But he doesn't understand simple sentences and how prepositions work. I had him print the warranty because he was trying to say my issue wasn't covered (but it is). It took him ten minutes to print two pages. He refused to fix it and tried to make what the warranty said to mean something else so that my issue wasn't covered. Raised his voice a bit, had an attitude, and cut me off. Please stop hiring people who don't understand basic customer service. There would have been a much better way for him to go about this whole thing. UPDATE* Went to the Apple Store, and what do you know?? It was covered by my Apple warranty for FREE just like I said.
  • TM
    Tatiana Martin
    May 4, 2026
    1.0
    DONT GO HERE. If I could give 0 stars I would. I sent my mac out for a display issue. The guy at geek squad told me that my data wouldn’t be lost because I didn’t have a hard drive issue, and I asked him like 3 times. Turns out Apple always wipes the computer when they repair them, and now ALL of my documents are gone. Ones I really needed. I’m so upset. Never going or using any geek squad again. Better off taking Apple products to Apple stores.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 555 W Roosevelt Rd in Chicago offer?

Geek Squad provides tech repair, setup, and support services including computer and mobile phone repair, data recovery, and appliance repair. You can schedule service in store or online.

Where is Geek Squad located in Chicago?

Geek Squad is located at 555 W Roosevelt Rd, Chicago, IL 60607, US.

Brand Certified Facts from Geek Squad

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Certified June 14, 2026Yext Knowledge Graph
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