Cricket Wireless Authorized Retailer

Reviews

• MC

  Monica Collier

  Oct 16, 2024
  4.0
  Very helpful and friendly staff.
• AC

  Alicia Campbell

  Jan 3, 2024
  1.0
  I called Cricket on behalf of my cousin, we were on three way. We explained he was bed ridden, and got a text that his phone would be cut off @ 11:59pm. He paid his bill in the Store on Ashland in Chicago Heights 12/23/23 a Corporate manager got on the phone and refused to give us his name or the name of the lady who answered the phone . Bad business!@
• FS

  Fred Spangenberg

  Mar 19, 2019
  1.0
  I want to to cricket Wireless to get a headset for my phone it was 3295 2 weeks later one side of the headset went out so I went back to Cricket Wireless with my receipt and the headset and they told me there was no warranty and if I wanted a news headset it would cost me 3295 they said there's no warranty on Accessory items and I didn't see anything posted in the store anything on the wall saying that so then I called corporate night talk to somebody at corporate and they said the same thing there's no warranty on Accessory items so the only option I had was to call the credit card company and have the credit card company pull the file and I got my money back from the credit card company and they took the money out of crickets account I had a really bad experience and I can only tell you what happened but it doesn't make sense to me that if you buy something and then two weeks later something goes wrong with it and then they tell you there's no warranty some went to Walmart and got a headset it's a cheaper one and it doesn't work as good as that one but I'm not going back to Cricket to buy another one at Walmart it was 1995 but like I say it doesn't have the quality The Crickets had but sometimes you just got to do what you got to do and hold the line
• KF

  Katrina Foster

  Mar 16, 2019
  1.0
  Service suck, the manager is very rude. I will never stop at that store again. And the one star is for the location not the staff. I will stick with the Homewood location. Much better customer service