VCA Bolingbrook Animal Hospital

Reviews

• BL

  Blackbird Trucking LLC.

  Sep 28, 2026
  5.0
  Great staff! Doggie had a minor issue and they took great care of the situation! Thank you!!
• RG

  Raffaela Gurschke

  Sep 4, 2026
  5.0
  I went there a On budget they did what was necessary and what would be the reason with the amount that I can spend I truly appreciate them
• CC

  Carlos Coronado

  Aug 24, 2026
  5.0
  Being taken burrito for almost one year. VCA has been great in treating burrito
• SG

  Sasha Gül

  Aug 4, 2026
  5.0
  I was skeptical of a corporate versus mom and pop practice at first but these folks have been absolutely wonderful. Excellent care. They are wonderful with my dog (and my dog mom nerves) and very transparent on billing and pricing. Have multiple levels of care plans and are good at advising you which is best. Pleasantly surprised and overall delighted with everyone at this location <3
• SF

  Scott Farnan

  Jul 4, 2026
  1.0
  I was a VCA client for six years, but after my dog’s broken leg in February 2026, I decided to take my dog elsewhere. We felt strongly pressured to choose an expensive surgical repair over amputation, despite later learning from another veterinarian that a German Shepherd of her age only had about a 60% chance of a successful recovery with that procedure. Rather than feeling supported during an incredibly difficult decision, we felt rushed and pressured. While leaving the hospital that day, a staff member told us the phones would be turned off for two hours for a staff baby shower. Turning off the phones at an animal hospital for a non-emergency event seemed highly unprofessional - especially when my dog was in severe discomfort and pain. That evening, we called back to proceed with an amputation, only to be told the veterinarian who performs them was on call, wasn’t answering, and that we should call back in a couple of days. Our dog was in pain, and waiting days was simply not an acceptable option. We found another veterinarian who performed the amputation the very next day at a much more reasonable cost. The difference in compassion, urgency, and communication was remarkable. Not everyone at VCA was to blame—the front desk staff and many of the technicians were kind and caring. However, after six years as a client, this experience reinforced my long-standing impression that the practice prioritizes revenue over patient care. I can no longer recommend VCA based on my experience.