Dyson Service Center Bolingbrook

Reviews

• BH

  Bat Hl

  May 11, 2026
  5.0
  I brought my fan in this weekend thinking I would have to drop it off and maybe receive it back in a few weeks after service. I was pleasantly surprised when Britney (hopefully spelled correctly) quickly got me checked in for service and had my fan working again in less than 20 minutes. It stopped oscillating and connecting to my WiFi & miraculously the parts were able to be swapped out within that time frame. Outstanding service.
• MO

  Meghan O'Donnell

  May 4, 2026
  1.0
  I felt totally mislead. I went in with a hair dryer that wouldn’t turn on. The man came out in 2 minutes and said the fuse was blown and it won’t ever turn on again, due to not being cleaned. I have always kept it clean. He asked if they could keep and recycle it, I said I wanted to hold onto it. I went home and gave it a thorough clean and it’s been working fine since. The frustrating thing besides wasting my time, was he held onto my attachment that was onto it so I also had to purchase a new one.
• MS

  melanie smith

  Apr 23, 2026
  5.0
  Jake helped me when I brought in two Dyson Vacuums on their last legs. We looked over the price of repairs compared to buying a new one. The DysonAbsolute V8 had features I wished my vintage Dysons had and they were having a sale. Jake even helped me take the vacuum to the car. The store is easy to get to with lots of parking. They have a nice waiting area if you did want to stay for a repair. They also recycle parts of vacuum cleaners if yours had lived a long life and is ready for a peaceful end.
• MN

  Mike N

  Apr 8, 2026
  5.0
  Took my vacuum in. They checked it out and identified that everything was working except for a bad battery, which I had purchased from amazon. They put in a new battery and now it's working. In and out in about 10 minutes. Save the headache and just take your Dyson to them and get it fixed right the first time.
• TB

  Tom Bartley

  Apr 8, 2026
  5.0
  Sadly my Supersonic broke but Gregory diagnosed it immediately while I waited, told me what went wrong and why. More importantly he set me up with a brand new product at a great sale price and extedned warranty. I usually buy our Dyson goods at Costco but I'll be doing all my future purchasing right here. GREAT experience,

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