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Geek Squad

3.7
(27 reviews)

Business Details

4400 E New York St, Aurora, IL
60504, United States
(630) 851-0122

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4400 E New York St, Aurora, IL
60504, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.7
27 reviews
5 stars
17
4 stars
1
3 stars
1
2 stars
0
1 star
8
  • AT
    Amer Tikriti
    Mar 17, 2026
    5.0
    Devin and Aaron were both very helpful and helped me sort out a laptop issue. Thanks to both of you guys!
  • JK
    Joann Kimmons
    Apr 13, 2023
    5.0
    Awesome service
  • RB
    Russell Boeman
    May 4, 2022
    5.0
    This is a difficult time to replace a desktop computer due to an extreme lack of inventory, but Best Buy had one that will meet our needs and then some. I hesitated on the purchase a few days and lost the sale price but was able to get the last one in stock of what I had been looking at. That said, my purchase was made with the help of the Geek Squad tech manager (if I remember correctly!) Cielo R. and the experience was a pure delight! This young lady was well versed in all aspects of the specs on the chosen model and very specifically answered all of my questions and concerns regarding the product. It was so refreshing to talk with a sales person in a computer/tech department that actually knew the product in depth and new what she was talking about! My experiences with the Geek Squad over the years has generally been very good but this purchase experience with Cielo was outstanding! The #310 Aurora store is now my go-to location for top service!
  • MS
    Mikey Squeeze
    Dec 25, 2016
    1.0
    DO NOT COME HERE I brought in my surface pro 3 for a reset and now it doesn't work. The workers tried to deceive me at every turn. It still worked it was just getting a little slow, and now it doesn't work at all. I am so angry about it and they will not do anything. I urge you do not go here. Never getting my business again.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Aurora offer?

Geek Squad at Best Buy in Aurora offers tech repair, setup, and support services. You can schedule service in store or online.

Where is Geek Squad located in Aurora, Illinois?

Geek Squad is located at 4400 E New York St, Yorkshire Plaza, Aurora, IL 60504, USA.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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