In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
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Natasha Pederson
Mar 31, 2026
5.0
Silas C. was very competent, respectful, and kind when helping me with my computer. I had called a few other highly rated places to see if they could help me with a computer problem that was way out of my and my geek dad's depth (who has been a computer education instructor for 20+ years) and the other businesses barely knew what I was talking about. The tech division at the company I work for couldn't help or direct me in any way either. It was incredibly stressful. I bring my computer into the Geek Squad to ask if any of them possibly knew how to fix my issue, and Silas knew immediately what the issue was and had it resolved so quickly. I am beyond impressed and am very grateful. I am so excited to find reliable help and will come back here first. Give Silas a raise please. The entire staff were very on top of it and respectful to everyone that walked in, no matter the issue. These are the kind of people our community really needs.
MA
Maria Andrade
Jun 22, 2025
1.0
Service is good but impossible to get any follow up if you don't get the technicians number
RT
Rachel Tews
Jan 10, 2024
2.0
I took my laptop in because it wouldn't charge, and they told me it would be almost $500 to fix it. They plugged it into their C charger, and it wouldn't charge. They told me they would have to send it off, and I would need to leave a deposit that is non refundable. I went and got a second opinion, and it turns out I just needed a different charger. $30. They were wonderful people and super nice. But I wish they had a little bit more knowledge. This could have cost me weeks of time and lots of money.
RN
Roy Newer
Sep 28, 2023
5.0
If you didn't already know, you don't have to buy an electronic item (especially computers) for Best Buy in order to get Geek Squad support! I've been associated with computers since the mid 1980s and Geek Squad is by far the best support group that I have seen and worked with in getting viruses off my computer! You can get one time support or obtain a yearly (I think the best option) support. Ever in question, give them a call!!!
AG
Annette Guidry
Dec 30, 2018
5.0
Quick fix, sometimes just a kind courtesy overlook from Best Buy Geeks will fix your computer. Solution was simple, and I wasn't charged! Overjoyed to have my computer working again, for free!
What services does Geek Squad at Best Buy offer at 8363 W Franklin Rd, Boise?
Geek Squad offers tech repair, setup, and support services. Customers can schedule service in store or online.
What are the operating hours of Geek Squad in Boise?
Geek Squad is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad in Boise?
You can schedule your service either in store at 8363 W Franklin Rd or online through their website.
What types of repairs are available at Geek Squad?
Geek Squad provides repair services for cell phones, computers, electronics, appliances, and televisions, as well as data recovery and computer support.
What is the contact phone number for Geek Squad in Boise?
You can reach Geek Squad at +1 208-658-9670 for inquiries or to schedule services.
Where is Geek Squad located in Boise?
Geek Squad is located at 8363 W Franklin Rd, Boise, ID 83709, USA.
Is Geek Squad at Best Buy near any other electronic or tech stores?
Yes, Geek Squad is conveniently located near Best Buy, AT&T Store, and OfficeMax Tech, making it easy to combine your tech shopping or repairs in one trip.
Are there dining options nearby if I visit Geek Squad at Best Buy?
Yes, nearby dining options include Panera Bread, Tree City Juice & Smoothie Cafe, and Smashburger, ideal for grabbing a meal before or after your tech service visit.
Can I visit other stores for shopping near Geek Squad?
Absolutely. Nearby retail stores include HomeGoods, T.J. Maxx & HomeGoods, DSW Designer Shoe Warehouse, and Boot Barn for a variety of shopping needs.
Are there government or recruitment offices close to Geek Squad in Boise?
Yes, the US Armed Forces Recruiting Center, AF Recruiter- Boise, and US Navy Enlisted Recruiting are all nearby, which may be helpful if you're in the area exploring career opportunities alongside your tech needs.
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