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Geek Squad

3.3
(23 reviews)

Business Details

1220 S Duff Ave, Ames, IA
50010, United States
(515) 232-4415

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1220 S Duff Ave, Ames, IA
50010, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

3.3
23 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
2
1 star
8
  • SA
    Steve & Melia Asche
    May 30, 2026
    1.0
    I had made a phone call the day before. Just needing to drop off my laptop. Waited 45 minutes after driving an hour. Tech told me I was next then they called the next person in the queue. I said I just needed it checked in and leave it Traveling several hundred miles and they would be able to have the unit for several days. The phone conversation was told the day before that I would be able to. Very disappointed. I would be able for them to have the laptop for several days! The business is in Ames! Very disappointed in their performance and professional ethics as I was told by 2 others and left.
  • MG
    Melvangel Gonzalez
    Nov 20, 2025
    1.0
    Very useless service. Brought a laptop that I purchased from the location less than a year ago because some of the keys were not working consistently. They had it for four weeks and when I got it back and asked what they had done to fix it they said that they updated windows. Did not even look at the keyboard. The problem still persists and makes typing much harder when you have to press the C key 20-40 times before it works.
  • SS
    Scott Schafer
    Apr 20, 2022
    1.0
    You will get some one in a call center reading a script.when you get to the store they will try to sell you a service plan and no one there can address your problem. They want to send it somewhere. Don't waste your time, my experiance was they cannot help you.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Ames offer?

Geek Squad in Ames provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and appliance repair. You can schedule service in store or online.

Where is Geek Squad located in Ames, Iowa?

Geek Squad is located at 1220 S Duff Ave, Ames, IA 50010, United States.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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