Cricket Wireless Authorized Retailer

Reviews

• AB

  angel borges

  Oct 8, 2025
  5.0
  I first visited this store with my aunty, and Bobby (the manager) was there. While she looked around, Bobby started telling me about Cricket Wireless. I was expecting a pushy, robotic sales pitch, but not with Bobby — he was genuine, realistic, and not at all pressuring. He told me when I was ready to switch, he’d help me get a better phone and plan. No pressure at all. Fast forward a few months… my phone shattered on the Road to Hana. Once the trip was over, I walked back into the store and said, “Remember me? You said you'd help me!” I showed him my broken phone, and Bobby took care of everything — new phone, new account, and even helped me pick out a case. We hit a hiccup when I forgot my Apple ID password and only had one shot to get it right. I blew it — but Bobby didn’t give up. He calmly reset everything and we figured it out. We literally hugged it out in the end! Highly recommend this store. Bobby makes everything simple, easy, and he really knows his stuff. Bonus: he’s in a band!
• SS

  Stephen Smith

  Apr 28, 2025
  5.0
  Bobbie - the Master of the Cellular Domain! Vast product knowledge, competitive pricing, & personalized customer service 🤩 What more could you ask for?
• KH

  Kevin Hernandez

  Apr 26, 2025
  5.0
  Bobby el manager es muy bueno atendiendo el siempre me ayuda con cualquier tipo de problema de una manera amable y siempre con una sonrisa
• BB

  Bambi

  Apr 25, 2025
  5.0
  Im loving Cricket Especially Bobby at the Dairy sreet location. Great price and awesome customer service.
• DH

  Dave Holzwarth

  Apr 19, 2025
  5.0
  Let me tell you something—walking into Cricket Wireless that day, I expected to maybe get a decent phone plan and be on my way. What I didn’t expect was to meet Bobby, the absolute MVP of mobile service, the Sultan of Sim Cards, the Wizard of Wireless! From the moment I stepped in, Bobby greeted me with a smile so bright, I swear my phone got better signal just standing next to him. He didn’t just answer my questions—he anticipated them like he had ESPN or something! He broke down plans, explained every feature, and made sure I got the best deal for exactly what I needed. He even helped me transfer all my data—photos, contacts, apps—like it was second nature. And let’s talk patience. I’m not tech-savvy, but Bobby walked me through everything with the calm, encouraging energy of a man who was born to make phone plans magical. I swear if Bobby ran customer service everywhere, the world would be a better place. I left that store feeling like I just got off a red carpet—new phone, new plan, and a level of service I thought only existed in luxury car dealerships. Cricket Wireless, you’ve got a diamond on your hands. Bobby, you’re not just a salesperson—you’re a customer service icon. Someone give this man a raise, a promotion, and a billboard. 11/10. Would switch to Cricket again just to experience it twice.

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