Certified by Cricket Wireless Authorized Retailer • May 17, 2026
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Honolulu store today.
Location
Certified by Cricket Wireless Authorized Retailer • May 17, 2026
Certified by Cricket Wireless Authorized Retailer • May 17, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
4.6
42 reviews
5 stars
38
4 stars0
3 stars0
2 stars
1
1 star
3
YL
Yi LUO
May 7, 2026
1.0
Avoid this location at all costs!
I have traveled and lived in dozens of countries, and this is by far the rudest, most unprofessional, and most baffling store clerk I have ever encountered.
Even before I asked for her help, she approached me with an incredibly hostile attitude, despite this being our very first interaction. She spent the entire time using her own twisted logic to educate me and try to prove me wrong. She appears to be in her 30s, but her maturity level and attitude are completely stuck in a high school mean girl mentality.
To make matters worse, she was actively on a loud, passionate phone call with her boyfriend the entire time she was supposed to be helping me. Half the time, I couldn't even tell if she was talking to me or to him.
Furthermore, it took her 20 minutes just to activate a brand new iPhone. During that time, she inexplicably created a brand new Apple ID for me. I had absolutely no idea what she was actually doing on my device for that long. Because her behavior was so sketchy, the very first thing I did when I got home was connect the phone to my computer and perform a complete factory reset just to ensure she hadn't installed any potential malware or spyware.
I honestly have no idea why Cricket Wireless would hire someone like this to completely ruin their company’s image.
EH
English Hawaii
Mar 13, 2026
1.0
I had one of the worst customer service experiences I’ve ever had.
The employee working at this Cricket store refused to help me with a simple SIM card issue and behaved extremely unprofessionally. After waiting about 20 minutes while she was on a personal video call, she became hostile when I asked a basic question about whether the replacement SIM card would solve my problem.
Instead of helping, she threw my phone on the counter, accused me of “trying to be smart,” and told me to “get out of my store.” She also refused to give me her name or provide any information about how to file a complaint.
I was left without phone service and without assistance, and had to rely on a stranger to help me find another location.
Fortunately another Cricket store helped me immediately and resolved the issue in minutes.
I also have video evidence of this interaction. This type of behavior should not happen in customer service.
FF
Fernando
Feb 6, 2026
5.0
Very helpful. Perfect set-up.
JW
Janette Wells
Jan 28, 2026
5.0
I came
in with a water soaked broken phone and they saved the day. Thank you for the great deal!
LP
Levi Pene
Jan 28, 2026
5.0
This location is awesome! Lele & Jay did an amazing job helping me & were so helpful! Bought me a new phone & also a portable battery pack. Best purchase ever!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What products and services does Cricket Wireless Authorized Retailer in Honolulu offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract.
Where is the Cricket Wireless store located in Honolulu?
The store is located at 555 N King St Ste 106, Honolulu, HI 96817, US.
What are the operating hours of Cricket Wireless Honolulu?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless require a long-term contract for their cell phone plans?
No, Cricket Wireless offers plans with no annual contract, giving you flexibility.
How can I contact Cricket Wireless Authorized Retailer in Honolulu?
You can reach them by phone at +1 808-888-0706 or visit their website at https://www.cricketwireless.com/stores/hi/honolulu/555-n-king-st-ste-106.
Are there places to eat nearby Cricket Wireless at 555 N King St?
Yes, Jollibee USA, a fast food restaurant specializing in Filipino and chicken dishes, is nearby where you can enjoy a meal before or after your visit.
Is there a convenient store close to the Cricket Wireless store in Honolulu?
Yes, there are several 7-Eleven convenience stores nearby that you can easily access for snacks, drinks, or essentials when visiting Cricket Wireless.
Can I combine my visit to Cricket Wireless with other shopping nearby?
Absolutely, Kingsgate Plaza shopping center is nearby offering shopping options and a dentist, making it convenient to run multiple errands in one trip.
What social media platforms can I follow Cricket Wireless on?
You can follow Cricket Wireless on Facebook at https://www.facebook.com/101218995166029, Instagram under @cricketwireless, TikTok at https://www.tiktok.com/@cricketwireless, and YouTube at http://www.youtube.com/@CricketNation.
Since when has the Cricket Wireless store at 555 N King St been open?
The Cricket Wireless store in Honolulu has been open since November 3, 2020.
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