The worse customer service you could imagine. They shipped me the wrong item and then said to reach out to local law enforcement because they are not at fault. A $650 pair of glasses and they shipped me a Yeti Book Bag by accident and wouldn’t credit or replace. I’d recommend never buying from this location or company. These were the Xreal AR Glasses they sent me.
AI
anthony ivey
Apr 28, 2026
4.0
Shrimp was good
CS
Carmen Sanquirico
Apr 11, 2026
1.0
As membership paying customers we thought offers received for members were indeed honored but, to our surprise, that was not the case. DO NOT buy a membership to this store. We found out the hard way that they will not honor e-mail offers sent to members via email advertisings. These misleading email offers will show one price to but, when you try to complete the purchase, the offer will bounce to another price on their system. Customer Service will refuse to help. Don't waste your money on this membership!!!!!!!! You will be disappointed.
This is what we found when researching:
Best Buy Membership Complaints
Customers have reported various issues with Best Buy memberships, including misleading promotions, unauthorized auto-renewals, and difficulties in canceling memberships. Some have successfully resolved these issues by escalating their complaints to the Better Business Bureau (BBB) or by taking legal action. It is advisable for customers to document their interactions and provide detailed information when filing complaints to increase the chances of a resolution.
RW
Rozycka Wiśniewska
Apr 6, 2026
3.0
2.5 stars if I could, about a month ago, I went here to get some phones for my nephew for his birthday, when I went to test out the phones, one of them had the wallpapers had Jeff Epstein on it. Then when I asked the front door lady about it she got all mad and almost kicked me out, I asked another employee and said some immature kids were messing around and they were kicked out. I brought the phones and hope to never return.
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