Cricket Wireless Authorized Retailer

Reviews

• VA

  Vivian Albert

  Feb 24, 2026
  5.0
  This cricket store in Martinez GA is amazing. The minute you walk in we were greeted by a lively woman who introduced herself immediately, here name is Sandra and she was personable, so helpful especially being two senior citizens who need extra help! If you live in the CSRA area and need to purchase a phone from Cricket or change carriers Go to Cricket in Martinez GA on Washington Rd and see Sandra the manager. Thank You again 😊 Sandra Well Sandra did it again, we needed to upgrade our Internet and had an issue with UPS they couldn't deliver to our home because the number of the unit wasn't listed on the paperwork from UPS Not Cricket the the AT&T was sent back to Atlanta! Sandra the excellent Manager at Cricket ordered the item again and even spoke with the UPS driver to mark our unit down, if it wasn't for her to intercede We still wouldn't have the unit come to our home. It arrived and we proceeded to go to see Sandra at cricket in Martinez Ga on Washington Rd and Sandra set the unit up so that when we came home all I had to do was plug the unit in look for the address and change the password! Please give Sandra a bonus Cricket because her customer service is outstanding especially to seniors who like myself are Not computer savvy, better yet give her a position higher up with pay, etc. She's a diamond in the rough!
• AE

  Amarra Ellis

  Jul 8, 2023
  5.0
  I came to the Washington Rd Cricket to sign up for the ACP program and upgrade my daughter's phone. Laniah the customer care employee and the manager Ebony were FANTASTIC! Not only did they carefully and patiently assist me with the sign-up process, they made sure my daughter received a new phone and case. Ebony went to great lengths to make sure I was awarded every discount available while Laniah worked on transferring phone data and everything else needed to make sure the new phone was working. The energy in the store is a great vibe: laughter, respectful, and genuine customer care. All I can say is I'm glad these ladies are here, and this is the go-to store as long as they are here!
• SJ

  Shawn James

  May 2, 2023
  5.0
  Beth provided top notch customer service! Thanks for your excellent professionalism, courtesy and prompt attention to my issues.... Your knowledge of your stores products is refreshing! Shawn
• ES

  Effie Smith

  Sep 14, 2021
  5.0
  Staff was very knowledgeable and quite patient with me after all i am a senior citizen.

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