In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to:
• Help you discover inspiring new technology
• Keep you up-to-date on the latest tech innovations
• Provide you with the help you need to get more out of your tech, electronics and appliances
New Technology Solutions to Make Life Better
Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use.
Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.
New Tech & Top Products
To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.
Creative Ways to Use Your New Technologies
Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.
Tech Troubleshooting Tips
Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed.
To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.
Reviews
3.1
39 reviews
5 stars
13
4 stars
7
3 stars
1
2 stars
5
1 star
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DL
Dexter Leslie
Sep 17, 2026
1.0
Tried multiple times to contact a human being for help. Horrible experience.
NG
Neil Gerstenberger
Jun 22, 2026
5.0
I had a virus that downloaded to my cellphone. So, I stopped by the Geek Squad in Hiram and was helped by Noah. He was great! He had the virus removed and my phone restored in less than 5 minutes! Thanks, Noah!!
HB
Human Being
Apr 26, 2025
1.0
The absolute worst Geek Squad! The team here are lost, unprofessional, lack the knowledge of process and customer service. Just a bunch of kids there to make money, they are not there to help with your products.
RS
Ross Stidham
Nov 24, 2024
1.0
I took my son’s gaming computer there to the one in Hiram. Told them that it was, “Blue screening” and they said they could fix it and they would call me when it’s ready. They never called, so after a few days I called them and they said yes it’s ready, did no one call you? I told the lady no, they didn’t. I go pick it up and they said that it was fixed. Time it home, hooked it up. My son want playing an hour and it started blue screening again. I called you there and complained and they had their manager call me back. She did apologize, and said that I could get a refund for the yearly agreement that I paid for. She told me that she would call me again to let me know that she was there and I never heard back from her. So I called back up there to soak with her about the refund and she never seems to be there. So be careful if you take a computer up there. Maybe look for another computer repair place first.
If you can’t fix something, then just let the customer know so they can find someone else, but don’t lie to the customers face and tell them that it’s fixed
CH
courtney Huggins
Jul 11, 2023
1.0
Made an appt at Douglasville location for minor cracked screen didn't have the necessary piece was told to go to a more "high volume" location went to this location 7/8 said for me to come back 7/11 to drop phone off for repair get there no our policy has updated it will take at least 7 days to repair BS. Should change the name to IDIOT SQUAD!!
What services does Geek Squad at Best Buy in Hiram offer?
Geek Squad offers tech repair, setup, and support services including cell phone, computer, data recovery, electronics, appliance, mobile phone, and television repairs.
How can I schedule a service appointment with Geek Squad in Hiram?
You can schedule a service appointment in store at 5025 Jimmy Lee Smith Pkwy, Hiram, GA, or online through their website.
What are the operating hours for Geek Squad in Hiram?
Geek Squad is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
What is the contact number for Geek Squad at Best Buy in Hiram?
You can reach Geek Squad at +1 678-567-0126.
Where is Geek Squad located in Hiram?
Geek Squad is located at 5025 Jimmy Lee Smith Pkwy, Hiram, GA 30141, USA.
Are there any special deals currently offered by Geek Squad in Hiram?
Yes, Geek Squad is promoting Black Friday Deals which you can learn more about on their website.
What nearby places can I visit before or after my service appointment at Geek Squad?
You can visit Best Buy for electronics shopping, Hiram Square Salon for beauty services, or grab a meal at nearby restaurants like Arby’s, Buffalo Wild Wings, or Steak 'n Shake.
Is there a coffee shop near Geek Squad in Hiram where I can relax?
Yes, Starbucks is located nearby where you can enjoy coffee before or after your visit to Geek Squad.
Where can I get my car serviced near Geek Squad in Hiram?
Discount Tire and Caliber Car Wash are close by for tire services and car washing needs.
Are there beauty salons near Geek Squad in Hiram?
Yes, Hiram Square Salon, Ambassador Barbershop, SatinDollzz Salon, and JCPenney Salon are nearby beauty and hair salons you can visit.
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