Cricket Wireless Authorized Retailer

Reviews

• CJ

  CJ J

  Apr 15, 2025
  1.0
  My daughter and I stooped by this location on 4/14/25 to find the door locked at 1624 hours. The lights were on and the open sign was activated. So my daughter and I walked to the adjacent store for a few minutes just to see if someone would be there when we came back out. Low and behold, there was a black car parked in front of mine. We walked back to Cricket and u pulled the door which opened. After entering the store no one was inside. I called out verbally, I called the phone number listed on the door nothing!! My daughter then say, it's someone sitting in that black car, they just opened the door. Mind you we could see the person just sitting out there while we stood inside the store for approximately 10 minutes! By this time I have had it. I told my daughter to let's go! As we approached the vehicles I asked the lady that was just sitting in her car did she work there? She opened the door more and stood up and said yes! So I said you didn't see us go into the store? We have been inside for 10 minutes. That's after coming the first time at 1624 hours and you wasn't even here! Heavy smoke exiting the woman's vehicle as she's saying, but I'm just saying yall need some help though!! At this point ABSOLUTELY not! I won't spend a dime in there after this. People really need to consider their jobs, as well as their job description. This was my first ever experience with Cricket. I've been with VZW for over 30 years and was looking into changing my service. I will return to this location if I chose to switch my service. Customer service is very important to me. Yes times are hard and people are dealing with a lot, so are the customers.
• BJ

  Brittnae James

  Nov 16, 2021
  5.0
  I received exemplary service today when I activated my service at this location today. The young lady was helpful in every way possible!!! I was able to use my own phone and she talked to me about adding lines for a family line. I will be sending everyone I know there. The young lady with the dreads told me she was the District Manager and I can honestly see why. Great Job with the new staff and and Great Customer Service
• RG

  Rickey Graddick

  Mar 16, 2021
  5.0
  Raymond gave me awesome customer service !! And he also insured me that I came to the right place ! Totally satisfied with the service !
• PH

  Penny Holloway

  Jan 5, 2021
  5.0
  DURING MY VISIT I WAS HELPED BY TIMIA SHE WAS A GREAT HELP. SHE SPOKE VERY WELL AND WAS PATIENT WITH ME . I WILL BE RECOMMENDING HER TO MY FRIENDS AND FAMILY .