Best Buy

Reviews

• CM

  C melzer

  3 days ago
  5.0
  Ordered an outdoor camera, best price on the internet , and was delivered 2 days earlier then promised by courier , great service and good prices when you shop and compare
• UJ

  Unknown Jah

  May 1, 2026
  1.0
  They need to make the Pokémon drops better and make it fair for everybody whatever happened today was unacceptable and not fair. They open the exit door first to let in the other line that was made of the other side of the store and the employee that opened the exit door was friends with the people that came in first hand shaking and dabbing them i’ve been going to this Best Buy and it’s always been in the entrance door that always starts the line every time I go it’s always something different Please do this better. The line should always be the entrance door not the exit like today and for the employee that opened the exit door for the other line should get fired immediately so unprofessional
• SA

  Susie Adams

  Apr 17, 2026
  1.0
  I purchased a TV on line and was supposed to pick it up by 4/19. I just got an email (4/17) that my TV was picked up, but I have not picked it up. I have tried to call the store directly twice only to be routed to a call center where they tell me that they can’t help me and will have someone from the store call me back. I’m still waiting. Also, they told me I would need to go into the store to resolve the issue. This is ridiculous. How can I speak with a live person at this location. Your AI customer service lady on the phone was not very helpful at all.
• BB

  BRS

  Apr 14, 2026
  1.0
  I feel compelled to express my growing dissatisfaction with the service at your store. I used to frequent this location regularly, but my recent experiences have been increasingly disappointing, culminating in today's incident that has prompted me to permanently cease shopping here. I visited the store around 3:00 PM when there were hardly any customers present. After a brief interaction with a staff member who offered assistance, I was informed that someone named Jack would be available to help me shortly. I patiently waited for 15-20 minutes, only to find that no one had come to assist me. When I approached the area where Jack was supposedly occupied, I noticed three employees engaged in conversation, seemingly unconcerned with the customer waiting right in front of them. When I inquired about Jack's whereabouts, one of the employees identified himself but then returned to his computer without acknowledging my presence. I stood there for an additional 20 minutes, and not once did any of the employees acknowledge me or provide any indication that they would assist me shortly. While I understand that staff can become busy, it is entirely unprofessional to leave a customer waiting for half an hour without so much as a word. Unfortunately, this is not the first time I have encountered subpar service at your store. Today's experience has solidified my decision to never return. I hope you take this feedback seriously.
• CW

  Christopher W

  Apr 11, 2026
  1.0
  Me and one of my friends came into this location on Saturday, April 11 to purchase a dryer. We were in the store roughly about 20 minutes before seeing T… as he walked in to start his shift he is a manager here mind you beforehand my friend had to go and find someone because no one even acknowledged that we were in the store I then go and find someone she’s talking ignoring me never acknowledged I was standing there and when I brought To T..’s attention, his reply was is that he were retail store we’re busy but yet the systems are down, but people are standing around talking not one Best Buy associate make it their way over for the purchase Beforehand. I did have to let him know that I’ve done management also and customer service and sales and for a customer to walk and it takes 20 minutes for them to even be acknowledge and they have to and or go and find someone to spend their money is complete BS and there is no excuse. I did let him know when he replied that we would do better that that’s fine. Do what you want however, I will never be back to this location again and also this is the reason that most people are just purchasing online and most stores are shuttering because of foolishness like this.