Location.com logo
Brand Certified

Geek Squad

2.7
(40 reviews)

Business Details

1210 Caroline St NE, Atlanta, GA
30307, United States
(404) 827-0137

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
1210 Caroline St NE, Atlanta, GA
30307, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

1 list · 5 items

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Reviews

2.7
40 reviews
5 stars
13
4 stars
2
3 stars
3
2 stars
4
1 star
18
  • RM
    R M
    Mar 27, 2026
    1.0
    Their Geek Squad is not equipped to fix older iphones like the Iphone 12 in 2026. Took almost two hours to tell me they couldn’t even connect my phone to their system to be able to send it to apple to get fixed. I then went across Atlanta to Lenox Apple & they fully replaced my iphone screen in an hour.
  • PP
    Patricia Pereira
    Aug 21, 2020
    1.0
    Terrible experience! I dropped off my macbook at Geek Squad just because the agent guaranteed that It would be ready in the maximum 3 weeks. Also, that the price of the service would be around the same price that the service at an Apple Store ($129). The deadline passed, nobody contacted me, I tried to contact multiple times by phone and I received no answer. I finally got an answer from the chat on the website and the agent said they would contact me on the next day to give me an update. Again, I received no contact back. I went there in person and the agent told me that they didn’t have any update and they could not give me any new deadline or do anything. After 5 weeks, the website updated saying that they had an diagnose and I had to call them too approve it. I called and the first agent said I would have to pay $223 plus the price I already paid ($84). I called again the next day because I got busy and the 2nd agent said that the only price I had to pay was $54 since I already paid $84 previously. I approved it. The website didn’t updated though. Today I decided to call again to confirm that it was approved. The 3rd agent said I had to pay $138 plus the $84 that I had paid. I did a previous diagnose on Apple Store last December and it would be $129 the amount for a battery replacement. So I don’t understand why Best Buy wants to charge almost 2 times the price of a battery replacement at Apple. Also, I don’t understand why each agent told me a different price, sounds like each of them works with different systems. I can’t approve any diagnose if nobody seems to know the right price. Nothing that was promised to me when I dropped of my laptop was made. So I am extremely disappointed. Hopefully I will not have problems anymore to receive both my MacBook and money back.
  • RR
    Rebecca
    Aug 26, 2016
    5.0
    I've always had great experience using Geek Squad. Any problem I ever encountered they were ready to help and made sure my computer was up and running. Some times they did it right on the spot in front of me and sometimes I had to leave my computer, but if I left it for a day or two I always got it back working better than before and they always made sure I had my power supply cord. One time Ieft and forgot my cord and they called me and let me know that I forgot it. I was not far away and so I came back for it. It was my fault that Ieft it when I packed my computer in the case. I always check to see if everything is functional before I leave and that's how I forgot it. I've always used Caroline Street location and I always get a friendly team that knows what to do. I love Geek Squad!
  • MW
    Matthew Williams
    Dec 8, 2014
    2.0
    Bought a $200 protection plan for my phone. What they didn't tell me is that you only get 1 battery replacement. Then they stop helping you in store and only online. Now it doesn't work and I am on a hold time estimated to last one hour and ten minutes. Beware

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 1210 Caroline St NE offer?

Geek Squad provides tech repair, setup, and support services including cell phone repair, computer repair, data recovery, and electronics repair.

Where is Geek Squad located in Atlanta?

Geek Squad is located at 1210 Caroline St NE, Atlanta, GA 30307, USA.

Brand Certified Facts from Geek Squad

This information is certified by Geek Squad and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: