ZAGG University Town Center

Reviews

• TM

  Tom M

  2 days ago
  1.0
  Avoid this location! They destroyed my phone.I brought my phone here just to fix a smashed screen. Their technician completely fried the internal logic board during the repair, making the phone permanently dead.When I asked them to fix their mistake, the staff refused a refund, blamed my cracked screen, and made me wait for 4 hours before locking the doors and closing the store on me. I had to take it to the Apple Store, where they confirmed ZAGG's repair attempt ruined the phone. Completely incompetent and unprofessional. Avoid at all costs. To blame us after because it was “too badly broken” is wild after accepting and “doing” the job. Chances are this is a franchised location, but corporate will still like to hear how their name is.
• MZ

  Mark Zelenak

  5 days ago
  5.0
  We were treated extremely professionally and knowledgeable. Was very informative, yet let us make a decision based on the pros and cons and personal preferences. Highly recommend going there.
• SW

  STEPHEN WALTERS

  6 days ago
  5.0
  Well ,I had to return to have my phone repaired after it had been ran over by multiple cars!! Omg!! ,Zabdi was awesome!! It took him no time to completely rebuild my samsung 24!! I didn't think that he was going to be able to get my info from the phone, but he repaired everything!! At an amazing cost!! I've never been so happy !! Here's proof of how bad it was!! It looks like new now!!
• SS

  Sarah Strejcek

  May 7, 2026
  5.0
  Customer service was excellent! Very kind and professional. I had a very cracked screen protector that I had ordered online, and it wasn’t from Zagg. Zagg has always been a top notch product to use! I need to stick with them, but I wish it wasn’t super pricey. Thank you for my new screen protector!! I’ll definitely be back if I need anything!
• RM

  Renée Marchiando

  Apr 28, 2026
  5.0
  I decided to come to the mall today to see if I could get my iPhone Glass fixed, and I’m glad I did meeting Zibo was such a pleasure. He was fun to work with and very knowledgeable about all the different products that you have there. He got it done within 30 minutes , That was huge being that we’re always in a rush. He hooked me up with a lot of extra stuff and took good care of me. I will be back for more in the future for all my iPhone needs.

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