VCA Ponte Vedra Animal Hospital

Reviews

• KC

  Keara Condon

  Sep 5, 2026
  5.0
  I recently started taking my kitten here and they are incredible. Very kind and professional! My kitten has been seeing Dr.Wavell and she is amazing and she genuinely cares about the pets!
• JD

  Juliette D

  Jul 20, 2026
  1.0
  I chose this veterinary practice for my 8-week-old English Cream Golden Retriever puppy’s first wellness visit; this became the most uncomfortable and disappointing veterinary experience I have ever had. Instead of making me feel welcome as a new client, I felt as though I was being interrogated. The vet's communication lacked tact, professionalism, empathy, and respect. The entire interaction felt confrontational and uncomfortable. Early in the appointment, the veterinarian repeatedly discussed puppy mills and explained that many puppies come from them. Although she never directly said that my puppy came from a puppy mill, the conversation strongly implied she viewed her background with suspicion before reviewing the facts. Gigi is an English Cream Golden Retriever from a reputable breeder in California. Her parents have OFA health certifications, and I prioritized health, temperament, and ethical breeding practices. Despite explaining this, I felt like I was forced to defend my breeder throughout the appointment instead of having a collaborative conversation. The handling of my puppy’s vaccination records was even more troubling. My puppy had already been examined by a licensed veterinarian in California and had received her DA2PP vaccination before traveling to Florida. Despite having the records, the veterinarian questioned their validity and appeared ready to revaccinate Gigi only 12 days after her previous DA2PP vaccination. I specifically asked the clinic to contact the SoCal Veterinary Hospital in California to verify the records before administering another vaccine. During the appointment, I was told that the VCA Ponte Vedra had contacted my breeder and confirmed she personally administered the vaccine. That information is false. My breeder clarified that Dr. Luna, the licensed veterinarian from SoCal Veterinary Hospital in California, actually administered the vaccine—not her. The VCA Vet consistently expressed distrust toward breeders, including mine. I did not ask her to contact my breeder; I merely requested that we coordinate with SoCal to send my puppy’s vaccination record directly to them. However, this obtuse veterinarian was determined to re-vaccinate my puppy without considering the potential for further issues. The records should have been carefully reviewed and tactfully verified before recommending another vaccination and mistreating us. Nutrition also became a source of frustration. Without identifying any medical issues with my puppy, the veterinarian strongly criticized the food I feed, Open Farm Gently Cooked Puppy Recipe, one of the most balanced diets for growing puppies, made from clean and premium ingredients. She said it could harbor bacteria, was too expensive, told me not to believe in the marketing, and wasn’t good food for a puppy. She repeatedly promoted Purina Pro Plan as the better choice. I expected advice based on my puppy’s actual health—not broad dismissals of an entire diet. My puppy has a great appetite, normal stools, plenty of energy, and gained about three pounds in less than two weeks before this visit. She weighed 12.1 pounds during the exam. Despite that, the veterinarian called her “she is a little too thin” and said, “You can feel her bones.” No body condition score was discussed, no diagnosis of being underweight was made, and no medical evidence supported those remarks. I often held my puppy, and her statement is completely false—please avoid this place at all costs. Ironically, despite questioning everything, the veterinarian eventually said Gigi was healthy and a beautiful puppy. However, I was never given a written wellness exam report summarizing the examination results, body condition, and overall health assessment. A veterinarian’s role is to provide medical care with professionalism, respect, and empathy. Sadly, those qualities were missing during my visit. It is important to acknowledge that prejudice and bias can be present, including those related to race or ethnicity, and that some individuals may hold assumptions based on these factors.
• KS

  Katie Shepherd

  Jun 22, 2026
  5.0
  The entire team here is absolutely wonderful. My dogs have had the pleasure of being treated by Dr. Darnell and Dr. Wavell and they are incredible. We lost one of our boys in the fall and they helped my husband and I through it and did everything they possibly could to make Bruno as comfortable as possible. They continue to help us with our other, Alpha, and his many allergies. I highly recommend VCA PVB!!

Frequently Asked Questions About VCA Ponte Vedra Animal Hospital