Cricket Wireless Authorized Retailer

Reviews

• JM

  Jennifer Melwid

  Jun 26, 2026
  5.0
  I can't recommend Dean enough! He's my go-to anytime I have an issue with my phone. He's always knowledgeable, honest, and takes the time to make sure everything is working perfectly before I leave. His customer service is truly 10/10, and he always goes above and beyond to help. If you're looking for awesome service I highly recommend Dean!
• DS

  Displeased Stw

  Jul 18, 2025
  1.0
  I went to pay the phone bill at Cricket on HWY 19 and I was asked for my Driver License, but I had just witness a guy get his phone services transferred from AT&T to Cricket without showing his Driver License, he only gave his name and email to get his phone services transferred. I was told that everytime a person pays a bill or get any phone services they have to provide their Driver License, well the man before me didn't provide his Driver License. Corporate please tell me why your employee require certain current customers to show their Driver License, but not a new customer whose transferring their phone services from AT&T to Cricket. Corporate review the camera please to see the wrong your employee done, requiring certain customers to show their Driver License not all like the rule states.
• AU

  Alan U

  Nov 12, 2019
  1.0
  I've been going there for years for service. I went back recently and I had a new cricket brand phone I bought from Walmart and the woman in there refused to transfer my card over so I could use the new phone. She said she didn't do that for phones bought from Walmart. I leave and go to another location about 3 miles away and they happily change my phone for me. The last few times I've been have been similar so I will never go back and I recommend you go to the other Palatka store.
• TW

  Tommy Quantez Watts

  Oct 12, 2018
  1.0
  Rude customer service

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