Cricket Wireless Authorized Retailer

Reviews

• JS

  John S

  Jul 23, 2026
  1.0
  CUSTOMER BEWARE: My experience with this Cricket Wireless location was extremely frustrating. We switched to Cricket during the iPhone 13 promotion where customers who transferred service could receive iPhone 13s at a discounted price/free with the offer requirements. During the purchase, we were told that the phones could be unlocked after about three months, even if we stopped paying for service. That information was incorrect. Cricket’s actual policy required six months of active service before the phones could be unlocked. I also came into this store for help with an account/code issue and the girl spent around 30 minutes while the problem was being looked into without any resolution. I eventually had to contact customer service myself to get the issue handled. The main problem was receiving inaccurate information and not getting effective assistance when trying to resolve issues. Customers should be able to trust the information they are given when signing up for service and purchasing phones.
• BJ

  Bashema Joseph

  Oct 2, 2024
  1.0
  No location is open I’m very confused
• JJ

  Jamie Jarosz

  Dec 20, 2022
  2.0
  Do you people only have 1 person that works at this store??? I have a family member who will not go back there, she was rude to her.
• KK

  karen Krolikiewicz

  Oct 15, 2022
  5.0
  Needed to have 2 phones upgraded so I called the store to see if they were in stock and spoke with Ava? I think. Went in and the district manager actually happened to be in the store and she helped me. Great service from both of them. Think they have a very difficult job but they handled themselves great! Very happy with my service there.

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