Best Buy

Reviews

• SS

  shawn112789

  May 10, 2026
  5.0
  Aaron b was one of the best customer service/employee I’ve ever saw 10 out of 10 experience would love to see more people like him in the world
• KF

  Kevin Fillion

  May 8, 2026
  5.0
  Pleasant shopping experience, was looking for collector card sleeves, and they actually had the stock, helpful staff, quick service was in and out!
• AC

  Anna Maria Commorato

  May 2, 2026
  5.0
  Bought a small freezer at this store in Ocala, spoke to Destinee about the purchase and our reward points. She was awesome in explaining all our options and giving us outstanding service. Destinee, is a 5 star employee !!!
• KV

  Karina Vargas

  Apr 24, 2026
  1.0
  I’m honestly really frustrated with this Best Buy location. I showed up at 9:30 because everything online says they open at 10 AM. I came specifically for Pokémon cards that are already hard to find, only to find out the store actually opened at 9. Apparently this was some kind of temporary change they’re “trying out” until May, but there was zero signage, no notice, and nothing updated on Google. Because of that, by the time I got inside, everything was already sold out. A lot of people started showing up at 10 thinking the same thing I did, so clearly this wasn’t just me. It’s frustrating because if the hours had been clearly posted anywhere, I would’ve come earlier or gone somewhere else instead of wasting a trip. It honestly just makes the whole situation feel poorly handled and unfair.
• JH

  Josué H

  Apr 12, 2026
  1.0
  I had a very poor experience at this Best Buy; I was standing for about 10 minutes waiting for someone to assist me with buying a full Ring Security bundle, I needed cameras and devices, and no one would come up to me, I had to ask someone from communications for help. After that he had told his Manager "Alex" that I was very rude because I had my tone of voice serious, I never said anything disrespectful to such individual. I was seriously offended when the Manager "Alex" told me that I was seriously disrespectful to such individual, I asked what was that I said to be disrespectful towards him, they were very Vague and could not respond to me what I had said. I then suggested the employee that I supposedly disrespected to come forward and have a Civil conversation about what I had said, so that I may apologize or maybe a miscommunication may have occurred. All this to say that the Manager "Alex" declined to do such a convention and said I should just go and pay for my stuff, one of the WORST interactions by far from any Best Buy I dare say.

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