Cricket Wireless Authorized Retailer

Reviews

• MM

  Marshall Merten

  Jun 5, 2026
  1.0
  Zero help
• RR

  Richard Rosignolo

  Apr 24, 2026
  1.0
  Need to listen and not just sell you. Terrible experience.
• TB

  Tina B

  Jul 24, 2023
  1.0
  The young man Tony is really a disgrace to your team. I repeatedly watched him disrespect his co-worker and he seemed to be high. The manager ultimately stepped in and was extremely helpful and kind and was able to fix my issue very quickly.
• JP

  Justin Perelli

  Jan 13, 2023
  5.0
  Bought my iPhone SE from them very helpful and nice people Jaime and kristen for helping!
• NN

  Nick

  Jan 25, 2017
  1.0
  Let me tell you about this store, and this company. Crickets social media page told us if we add a line is $10 off the plan. Never mentioned any stipulations. I sell my Metro PCs phone to be able to switch to cricket. I get to cricket and it's raining outside. The kid on the motorcycle shows up 20 minutes late while we're standing outside, in the rain, making my fiance late for work. We get done the sale, I port my Metro number in, cancelling my service obviously. And he tells me a price that's $10 higher than expected. At THAT point I'm told of the stipulations of the family save plan, not before I cancel my drive, not before I sell my metro phone. Nothing about this experience was acceptable whatsoever. And he has no remorse other than "sorry" in a basically "not my problem" attitude. So today I'm calling to get info on a refund policy, since my receipt says 7 days. OK cool. Because I'm having a serious issue with the service, and I'm having another issue with my new phone. "Oh there's a $25 restocking fee, and you don't get your money back for your monthly service that you only had for 4 days, because it's prepaid". No kidding it's prepaid!? If it was post paid there would be no money to refund!!! At this point I'm about to cut my losses and go back to metro, lose my number, lose my money. At this point I really don't care because this company is such a horrible company. I will be filing complains anywhere possibly. I will be leaving very negative reviews everywhere possible. And if I'm not compensated one way or another I will likely file a lawsuit as well just for the sake of getting my payback with this horrible experience. STAY AWAY, FAR AWAY, IF YOU HAVE ANY ISSUES OR ARE UNHAPPY, YOU WILL NOT BE REFUNDED AND THEY WILL NOT SHOW ANY CARE!! YOU'VE BEEN WARNED.

Frequently Asked Questions About Cricket Wireless Authorized Retailer