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Best Buy

4.3
(14,323 reviews)

Business Details

1620 W Osceola Pkwy, Kissimmee, FL
34741, United States
(407) 847-8617

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone CompanyBest Buy
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
1620 W Osceola Pkwy, Kissimmee, FL
34741, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

7 lists · 49 items

Explore offerings from Best Buy on 1620 W Osceola Pkwy in Kissimmee, with popular get started with a free in-home consultation in [city], [state], geek squad: your experts for installing a smart home system in [city], [state], strong wi-fi is the key to your smart home, and smart home security, smart home products and installation available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Smart Home Pages Content

4 items

Get Started with a Free In-Home Consultation in [city], [state]

Get Started with a Free In-Home Consultation in [city], [state]

Smart home technology is becoming incredibly popular, with hundreds of products hitting the marketplace. With everything from voice-activated speakers like Amazon Echo and Google Home to the Ring doorbell and Nest thermostat, it can be confusing sorting through all the products for a home automation system. A much easier option is to schedule an <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a> in the comfort of your home. One of our In-Home Advisors will visit you, explain product choices and show you what's possible in a smart home. If you decide to purchase smart home products, your In-Home Advisor can coordinate all deliveries and installation.

Geek Squad: Your Experts for Installing a Smart Home System in [city], [state]

Geek Squad: Your Experts for Installing a Smart Home System in [city], [state]

Whether you're looking to build a complete automated home system, or just focusing on one area like home security, home lighting control or whole house audio, Geek Squad Agents can take care of your installation with ease. They have the expertise to handle a wide range of home control products, and will find optimal places to install your devices. Geek Squad offers a full selection of smart home automation services, including: <a href="http://www.bestbuy.com/site/on-site-smart-doorbell-installation/5732345.p?skuId=5732345">Smart Doorbell Installation</a> <a href="http://www.bestbuy.com/site/smart-door-lock-installation/5894802.p?skuId=5894802">Smart Door Lock Installation</a> <a href="http://www.bestbuy.com/site/smart-thermostat-installation/9530094.p?skuId=9530094">Smart Thermostat Installation</a> <a href="http://www.bestbuy.com/site/promo/wifi-camera-setup">Wireless Camera Installation</a> <a href="http://www.bestbuy.com/site/promo/wired-camera-setup">Wired Camera Installation</a> <a href="http://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a> <a href="http://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118">Smart Lighting Setup</a> <a href="http://www.bestbuy.com/site/voice-control-setup/5803206.p?skuId=5803206">Voice Control Setup</a>

Strong Wi-Fi is the Key to Your Smart Home

Strong Wi-Fi is the Key to Your Smart Home

It's easy to forget that for a smart home to work successfully, you need to have the right router and a strong wireless network. Having home Wi-Fi service doesn't guarantee you're going to have fast home wireless Internet. Your router may not be in the best location, or it might be outdated. If you schedule an <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a>, your In-Home Advisor can perform a free in-home Wi-Fi analysis and suggest ways to improve your home network setup. For whole home automation, you may need a new router for the best possible Wi-Fi. Your In-Home Advisor can even work with you to schedule services like <a href="https://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a>, to ensure your new router is set up correctly and your home network is optimized. With <a href="https://www.bestbuy.com/site/geek-squad-setup/home-wi-fi-setup/pcmcat748302046653.c?id=pcmcat748302046653">Home Wi-Fi Setup & Support</a>, a Geek Squad Agent will decide where to place your router to maximize performance and optimize Wi-Fi security. Your Geek Squad Agent can also optimize your Wi-Fi settings and recommend solutions for dead spots and slow speeds. You'll also get one or two years of Geek Squad Wi-Fi support via phone and Web, depending on which plan length you choose. Let the [city], [state] Geek Squad set up your home network to maximize your Wi-Fi performance.

Smart Home Security, Smart Home Products and Installation

Smart Home Security, Smart Home Products and Installation

Home security service and home security products are some of the most requested items for a smart home. You can now see who's at your door, or who's making noise outdoors, just by viewing a camera feed on your smartphone app. You can program your lights to turn on and off during vacations, set a home alarm, and set a code on your smart door locks so trusted people can enter while you're away. If you schedule a free <a href="https://www.bestbuy.com/site/in-home-consultation/free-smart-home-consultation/pcmcat1501616148363.c?id=pcmcat1501616148363">In-Home Consultation</a>, your In-Home Advisor can explain the smart home security systems and products that are possible, security alarm systems, and the Geek Squad services that are available, including: <a href="http://www.bestbuy.com/site/on-site-smart-doorbell-installation/5732345.p?skuId=5732345">Smart Doorbell Installation</a> <a href="http://www.bestbuy.com/site/smart-door-lock-installation/5894802.p?skuId=5894802">Smart Door Lock Installation</a> <a href="http://www.bestbuy.com/site/promo/wifi-camera-setup">Wireless Camera Installation</a> <a href="http://www.bestbuy.com/site/promo/wired-camera-setup">Wired Camera Installation</a> <a href="http://www.bestbuy.com/site/smart-lighting-setup/9530118.p?skuId=9530118">Smart Lighting Setup</a> <a href="http://www.bestbuy.com/site/voice-control-setup/5803206.p?skuId=5803206">Voice Control Setup</a> Having a home security system with an alarm system, light control and other smart home products can provide more peace of mind for you and your family. The [city], [state] Best Buy and Geek Squad can help you choose the right products, perform professional installations, and troubleshoot any issues that arise in the future.

Specialty Shops and Services

16 items

Camera Experience Shop

More cameras. More help. More hands-on. Come in to experience camera shopping the way it should be.

Apple Shop

Visit our store-within-a store for all things Apple: Mac, iPad, iPhone, Apple TV and more.

Windows Store

Get help from Microsoft experts and try out a full range of Microsoft products and accessories.

Samsung Open House

Step into an innovative kitchen and laundry room filled with appliances.

Samsung Experience Shop

Try the latest Samsung devices, chat with experts, and get help in Samsung Skills Workshops.

LG Experience

Discover the incredible pictures, theater-quality sound and stunning video of the latest LG TVs.

Sony Experience

Sony experts are ready to show you the latest TVs, sound bars and gaming experiences from Sony.

Dyson Demo Experience

Our pros show the latest Dyson technology in floor care, personal care and air treatment.

In-Home Consultation

An In-Home Advisor can visit your home, show you what's possible and create a plan.

Alienware Experience Shop

Step into the Alienware PC gaming experience. Try our fully loaded systems and get lost in the game.

Best Buy Categories

12 items

Computers & Tablets

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat138500050001&st=categoryid%24pcmcat138500050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Laptops</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143400050013&st=categoryid%24pcmcat143400050013&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Desktops & All-in-One Computers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat209000050008&st=categoryid%24pcmcat209000050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Tablets</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143700050048&st=categoryid%24pcmcat143700050048&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Monitors</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0712000&st=categoryid%24abcat0712000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">PC Gaming</a>

TV & Home Theater

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat333800050003&st=pcmcat333800050003_categoryid%24abcat0101001&qp=verticalresolution_facet%3DResolution~2160p%20(4K)%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">4K Ultra HD TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat220700050011&st=pcmcat220700050011_categoryid%24abcat0101001&qp=features_facet%3DFeatures~Smart%20Capable%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&browsedCategory=pcmcat748302046012&id=pcat17071&iht=n&ks=960&list=y&qp=condition_facet%3DCondition~Open-Box&sc=Global&st=categoryid%24abcat0101000&type=page&usc=All%20Categories%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Open Box TVs</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0205007&st=categoryid%24abcat0205007&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Sound Bars</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0106004&st=categoryid%24abcat0106004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">TV Mounts</a>

Video Games

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1572034351415&st=categoryid%24pcmcat1572034351415&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">PlayStation 5</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1560455091535&st=categoryid%24pcmcat1560455091535&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Xbox Series X|S </a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1476977522176&st=categoryid%24pcmcat1476977522176&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Nintendo Switch</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0700000&st=categoryid%24abcat0700000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Video Games</a>

Cell Phones

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat311200050005&st=categoryid%24pcmcat311200050005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Unlocked Phones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat305200050000&st=categoryid%24pcmcat305200050000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">iPhones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat305200050001&st=categoryid%24pcmcat305200050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Samsung Galaxy</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat158500050014&st=categoryid%24pcmcat158500050014&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Prepaid Phones</a>

Audio

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat144700050004&st=categoryid%24pcmcat144700050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Headphones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0205000&st=categoryid%24abcat0205000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Speakers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat331200050015&st=pcmcat331200050015_categoryid%24abcat0204000&qp=features_facet%3DFeatures~Wireless%5Estorepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Wireless Headphones</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat310200050004&st=categoryid%24pcmcat310200050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Bluetooth & Wireless Speakers</a>

Appliances

<a href="https://www.bestbuy.com/site/refrigerators/all-refrigerators/pcmcat367400050001.c?id=pcmcat367400050001&extStoreId=[corporateCode]">Refrigerators</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?browsedCategory=abcat0910000&fs=saas&id=pcat17071&iht=n&ks=960&list=y&nrp=15&sc=Global&st=categoryid%24abcat0910000&type=page&usc=All%20Categories&extStoreId=[corporateCode]">Washers & Dryers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?browsedCategory=abcat0905001&cp=1&id=pcat17071&iht=n&ks=960&list=y&nrp=15&sc=Global&st=categoryid%24abcat0905001&type=page&usc=All%20Categories&extStoreId=[corporateCode]">Dishwashers</a> <a href="https://www.bestbuy.com/site/microwaves/all-microwaves/pcmcat748301803023.c?id=pcmcat748301803023&extStoreId=[corporateCode]">Microwaves</a>

Smart Home, Security & Wi-Fi

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat308100050020&st=categoryid%24pcmcat308100050020&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Security Cameras & Surveillance</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat345400050002&st=categoryid%24pcmcat345400050002&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Lighting</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat308100050014&st=categoryid%24pcmcat308100050014&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Plugs & Outlets</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1477674238305&st=categoryid%24pcmcat1477674238305&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smart Speakers & Displays</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0503000&st=categoryid%24abcat0503000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Wi-Fi & Networking</a>

Cameras, Camcorders & Drones

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat186400050004&st=pcmcat186400050004_categoryid%24abcat0401005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Digital SLR Cameras</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0401001&st=categoryid%24abcat0401001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Point & Shoot Cameras</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat214000050005&st=pcmcat214000050005_categoryid%24pcmcat234200050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Mirrorless Cameras</a> <a href=" https://www.bestbuy.com/site/digital-camera-accessories/camera-lenses/abcat0410018.c?id=abcat0410018&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Camera Lenses</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat369900050001&st=categoryid%24pcmcat369900050001&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Drones</a>

Wearable Technology

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat321000050004&st=categoryid%24pcmcat321000050004&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Smartwatches & Accessories</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0301006&st=categoryid%24abcat0301006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Fitness & GPS Watches</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300489081&st=categoryid%24pcmcat748300489081&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Apple Watch</a>

Health, Fitness & Beauty

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat210000050008&st=categoryid%24pcmcat210000050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Activity Trackers & Pedometers</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0301006&st=categoryid%24abcat0301006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Fitness & GPS Watches</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0915005&st=categoryid%24abcat0915005&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Shaving & Hair Removal</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0915009&st=categoryid%24abcat0915009&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Hair Care</a>

Home, Furniture & Office

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0900000&st=categoryid%24abcat0900000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Appliances</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat249700050006&st=categoryid%24pcmcat249700050006&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Furniture & Decor</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0805000&st=categoryid%24abcat0805000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Office</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=abcat0911000&st=categoryid%24abcat0911000&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Vacuum Cleaners & Floor Care</a>

Toys, Games & Collectibles

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1492451998184&st=categoryid%24pcmcat1492451998184&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Toys</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat274200050008&st=categoryid%24pcmcat274200050008&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Games, Puzzles & Cards</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748302046148&st=categoryid%24pcmcat748302046148&qp=storepickupstores_facet%3DStore~[corporateCode]&extStoreId=[corporateCode]">Licensed Collectibles</a>

Magnolia Design Center Products

4 items

Audio

<a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-speakers/pcmcat143200050022.c?id=pcmcat143200050022">Speakers & Soundbars</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-receivers/pcmcat143200050023.c?id=pcmcat143200050023">Receivers & AV Separates</a> <a href="https://www.bestbuy.com/site/magnolia-audio/premium-cd-players-turntables/pcmcat1492539864225.c?id=pcmcat1492539864225">CD Players & Turntables</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-wireless-multiroom-audio/pcmcat748300662269.c?id=pcmcat748300662269">Wireless & Streaming</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-headphones/pcmcat748300662394.c?id=pcmcat748300662394"> Headphones </a>

Video

<a href="https://www.bestbuy.com/site/magnolia-home-theater/magnolia-home-theater-tvs/pcmcat143200050016.c?id=pcmcat143200050016">TVs</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-projectors-and-screens/pcmcat748300662305.c?id=pcmcat748300662305">Projectors</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-home-theater-blu-ray-dvd-players/pcmcat143200050021.c?id=pcmcat143200050021">Blu-ray Players</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-streaming-media-players/pcmcat748300662364.c?id=pcmcat748300662364">Streaming Media Players</a>

Furniture & Accessories

<a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat1494446488590&st=pcmcat1494446488590_categoryid%24pcmcat249700050007&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DHome%20Theater%20Seating~abcat0106009">Seating</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143200050025&st=pcmcat143200050025_categoryid%24abcat0106000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DTV%20Mounts~abcat0106004">Cabinets, Stands & Mounts</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Cables%20%26%20Connectors~abcat0107015">Cables</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&st=Accoustic%20treatments&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&nrp=&sp=&qp=brand_facet%3DBrand~Acoustic%20Geometry&list=n&af=true&iht=y&usc=All%20Categories&ks=960&keys=keys">Acoustic Treatments</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Surge%20Protectors%20%26%20Power~abcat0107045">Power Filtration</a>

Smart Home

<a href="https://www.magnoliaav.com/expert-guides/smart-home-guide/">Whole Home Systems</a> <a href="https://www.magnoliaav.com/expert-guides/networking/">Networking</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DRemote%20Controls~abcat0107039">Remotes</a>

Magnolia Home Theater Products

4 items

Audio

<a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-speakers/pcmcat143200050022.c?id=pcmcat143200050022">Speakers & Soundbars</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-home-theater-receivers/pcmcat143200050023.c?id=pcmcat143200050023">Receivers & AV Separates</a> <a href="https://www.bestbuy.com/site/magnolia-audio/premium-cd-players-turntables/pcmcat1492539864225.c?id=pcmcat1492539864225">CD Players & Turntables</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-wireless-multiroom-audio/pcmcat748300662269.c?id=pcmcat748300662269">Wireless & Streaming</a> <a href="https://www.bestbuy.com/site/magnolia-audio/magnolia-headphones/pcmcat748300662394.c?id=pcmcat748300662394"> Headphones </a>

Video

<a href="https://www.bestbuy.com/site/magnolia-home-theater/magnolia-home-theater-tvs/pcmcat143200050016.c?id=pcmcat143200050016">TVs</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-projectors-and-screens/pcmcat748300662305.c?id=pcmcat748300662305">Projectors</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-home-theater-blu-ray-dvd-players/pcmcat143200050021.c?id=pcmcat143200050021">Blu-ray Players</a> <a href="https://www.bestbuy.com/site/magnolia-tv-and-video/magnolia-streaming-media-players/pcmcat748300662364.c?id=pcmcat748300662364">Streaming Media Players</a>

Furniture & Accessories

<a href="https://www.bestbuy.com/site/magnolia-tv-stands-mounts-furniture/magnolia-home-theater-furniture/pcmcat748300662476.c?id=pcmcat748300662476">Seating</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat143200050025&st=pcmcat143200050025_categoryid%24abcat0106000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DTV%20Mounts~abcat0106004">Cabinets, Stands & Mounts</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Cables%20%26%20Connectors~abcat0107015">Cables</a> <a href="https://www.bestbuy.com/site/magnolia-accessories/magnolia-acoustical-treatments/pcmcat1516117105394.c?id=pcmcat1516117105394 ">Acoustic Treatments</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DA%2FV%20Surge%20Protectors%20%26%20Power~abcat0107045">Power Filtration</a>

Smart Home

<a href="https://www.bestbuy.com/site/magnolia-inspiration/smart-spaces/pcmcat1528730835579.c?id=pcmcat1528730835579 ">Whole Home Systems</a> <a href="https://www.bestbuy.com/site/magnolia-accessories/magnolia-home-theater-networking/pcmcat748300662529.c?id=pcmcat748300662529 ">Networking</a> <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat748300660981&st=pcmcat748300660981_categoryid%24abcat0107000&qp=collection_facet%3DCollection~Magnolia%20Home%20Theater%5Ecategory_facet%3DRemote%20Controls~abcat0107039">Remotes</a>

Home Theater Pages Content

4 items

Mounting and Installation Services

Mounting and Installation Services

You can count on the [city], [state] Geek Squad team for everything entertainment-related, and more, not just home theater installation. No job is too big or too small. Whether you want <a href="http://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1">TV mounting</a> (even if you didn't get your television at Best Buy), video/DVD player, <a href="http://www.bestbuy.com/site/cord-cutting-service-antenna-streaming-device/5809103.p?skuId=5809103">streaming device or TV antenna connection</a>, or just want to know how to program a <a href="https://www.bestbuy.com/site/remote-control-programming/7983578.p?skuId=7983578">universal remote</a> to give you all-in-one control of your entertainment options, we're ready to help. Do you need your cable concealed behind the walls? No problem. TV mounting services determining the ideal position so everyone in the room has a great view? You got it. Configure your smart TV or smart Blu-ray player apps for media streaming? Sure thing. Television installation over your brick or rock fireplace? Check. <a href="http://www.bestbuy.com/site/geek-squad-tv-calibration/8586559.p?skuId=8586559">TV calibration</a> to be sure you're getting the optimum colors and the sharpest images your television can provide? You're covered. If it's anything related to <a href="http://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009">TV mounting and setup</a>, we can handle it for you.

Enhance the System You Already Own

Enhance the System You Already Own

Sometimes when you're looking to upgrade your entertainment system, instead of starting from scratch, it makes more sense to transform an existing space. We'll evaluate your acoustics and layout, along with your current equipment, then make recommendations for ways to add entertainment excitement to your room. Maybe you'd be best served by surround sound installation, with speakers and subwoofers positioned on walls, in-wall or in-ceiling. Or maybe you want to enjoy your music all around your home, or out on the patio or deck. We'll take care of it, perhaps using wireless home theater components, and an audio transmitter, for instance. Often a relatively minor tweak to your home audio system design can bring a robust new exuberance to the room, without a full audio install.

Geek Squad [city], [state]: We're Here for You

Geek Squad [city], [state]: We're Here for You

Your local Geek Squad team is based out of the Best Buy store situated at [address] in [city], [state]. Along with home theater system installation, the Geek Squad [city] offers a full range of services, including repair and installation of appliances, computers, car electronics, cameras and camcorders, cell phones, wearable technology, and more, plus we're experts on the full range of connected and smart home services. We specialize in keeping your tech in working order, and in helping you optimize your life, and your entertainment, in a new tech world. We're available 24 hours a day to help over the phone or using remote online chat. And, you can always schedule a [city], [state] agent to come to your home or office for any of your design, installation, optimization and programming support needs.

Creating Your Dream Home Theater System

Creating Your Dream Home Theater System

In [city], [state] area, we're your go-to solution for designing and setting up home entertainment systems that provide unparalleled, customized multimedia experiences. We can help you develop the media room you've always dreamed of, as well as a comprehensive home audio system that enables your music to move with you from room to room, and a whole home video system that lets you pause a movie in one room and resume watching it in another. The high-performance sound and video experience you've always wanted is just a click or a phone call away. A great first step is to sign up for our free <a href="https://www.bestbuy.com/site/in-home-consultation/free-home-theater-consultation/pcmcat1501616248975.c?id=pcmcat1501616248975">In-Home Consultation</a>. You'll receive home theater recommendations from a highly trained In-Home Advisor in the comfort of your home. We can help design an ideal entertainment space, help you cut the cord on cable and satellite TV, send music around your home and stream videos to devices, and so much more. There's never any sales pressure or obligation to buy, and if you love the recommendations from your In-Home Advisor, they can be your single point of contact, from initial design to delivery and installation. Your In-Home Advisor will also be available for any future questions and new projects. Since we're familiar with all the latest home theater gear and equipment, we can help you configure your new system with the features you want from top to bottom, including audio, video, gaming, and control. We'll work with you regarding the placement of speakers, sound bars, screens and cords for optimal sound and viewing. Additionally, if you're doing a home remodel, we're happy to partner with your architect, contractor or builder to incorporate your entertainment plans into the project from the get-go.

Reviews

4.3
14,323 reviews
5 stars
8,773
4 stars
3,184
3 stars
1,238
2 stars
435
1 star
693
  • JD
    Jess DaDiva
    2 days ago
    1.0
    I came in on today on Sunday to purchase a TV from the Fourth of July sale and tried to use my $125 in Best Buy reward certificates. As the cashier processed the payment, the system suddenly went down and my certificates disappeared. We were moved to another computer to try again, but this time the certificates didn’t show up at all. I was told a manager would come speak with us, but he didn’t come for quite a while. When he finally did, he didn’t introduce himself or offer any explanation. He went back to the original computer, did something there, then returned to the second computer — and suddenly the certificates reappeared. The whole situation felt disorganized and unprofessional. And honestly, it made me feel like the first transaction may have been sabotaged just to avoid giving me the discount. Customers shouldn’t have to fight for reward certificates they earned, and managers should communicate clearly and respectfully. Very disappointing experience.
  • FS
    Fabricio Ribeiro Seppe
    4 days ago
    5.0
    Derek S was an excellent assistant. He instructed me regarding the perfect smart glasses for my purposes. It was so good I cancelled my purchase from another supplier to get a new one from Best Buy. I wish anyone shopping on Best Buy gets to have an experience as satisfying as I had.
  • PB
    P'tite Poupée Boudou
    Jun 25, 2026
    1.0
    I had a very disappointing experience at this Best Buy. When I bought my first electric scooter, it broke down after only three weeks. When I returned to the store, I was told it was too late to purchase a protection plan because the deadline had already passed. I then asked how I could make sure my future scooters would be covered. Because my English is limited, I made it very clear that I wanted insurance for any electric scooters I would buy in the future. The salesperson told me that if I signed up, I would have Geek Squad Protection and that any future scooters I purchased would be covered if they had technical problems. I trusted what he told me, bought another scooter, and paid the $50 fee. I have now discovered that I was never enrolled in Geek Squad Protection. Instead, I was sold a $50 annual Best Buy membership that I did not need and that does not provide the coverage I was promised. Now my second scooter has also developed a problem, and I have been told once again that I am not covered. When I returned to explain the situation, the employee I spoke with clearly understood what had happened and seemed to recognize that I had genuinely believed I was buying protection. However, I was simply told that it was "store policy." No real effort was made to help resolve the situation or find a fair solution, even though it was obvious that I had honestly been trying to purchase insurance, not a membership. I feel I was misled. I clearly explained that I wanted insurance for my future scooter purchases, and I relied on the salesperson's explanation because of the language barrier. Instead of the protection I was told I would receive, I ended up paying $50 for a membership that is useless to me. I would also like to point out that two of the last three electric scooters I purchased from this store have developed technical problems. The first one had a brake issue after only three weeks, and the second one has now developed a throttle problem. These are not minor cosmetic defects—they are safety-related issues that could potentially put riders at risk. Given these repeated problems and the misunderstanding regarding the protection I believed I had purchased, I am extremely disappointed that no meaningful solution or goodwill gesture was offered.
  • HR
    Hanna Bronstein Rubio
    Jun 13, 2026
    1.0
    Absolutely terrible customer service at the Best Buy in Kissimmee. I came in looking for a specific product and was shocked by how unhelpful the staff were. Instead of assisting customers, employees seemed completely uninterested in doing their jobs. Nobody appeared to know where products were located, and no effort was made to actually look them up in the store’s system. What was most frustrating was that rather than helping me find the item I requested, I was repeatedly pushed toward more expensive alternatives. It felt less like customer service and more like a lazy sales tactic to upsell products without even checking whether the original item was available. A technology retailer should have employees who are knowledgeable, proactive, and willing to help customers. Unfortunately, my experience was the exact opposite. The lack of professionalism, poor product knowledge, and complete unwillingness to assist made this one of the worst retail experiences I’ve had in a long time. I will be taking my business elsewhere and would not recommend this location to anyone expecting even basic customer service.
  • HF
    Herman Fernandez
    Jun 2, 2026
    1.0
    I am writing to formally document my experience with Best Buy regarding a recent television purchase and the customer service concerns I encountered during the process. Before purchasing my television, I made it very clear that receiving the television by Tuesday was a requirement. I specifically discussed delivery timing with the sales associate, Doyle G., and explained that I was only moving forward with the purchase because I needed the television delivered by that timeframe. I was assured that delivery would take place between Monday and Tuesday. Based on that representation, I completed the purchase, rearranged my personal schedule, and took time off work to ensure I would be available to receive the delivery. After the purchase was completed, I was informed that the delivery would not occur as promised and was instead being pushed back until the following Tuesday—approximately one week later than the timeframe I was given when making my purchasing decision. The issue is not simply the delay itself. Delays can happen. The issue is that I relied on information provided by Best Buy employees when making both my purchasing decision and my work schedule arrangements. When I attempted to seek assistance and a reasonable resolution from the store, I did not receive the level of support or ownership I expected. Rather than clearly acknowledging the impact of the situation or offering an effective resolution, my concerns did not appear to be fully addressed, and I was left without a satisfactory outcome. The employees involved in this experience include: • Doyle G. – Sales Associate• Christian – Television Department• Fauiz – Supervisor As a customer, I expect accurate information, honest communication, and accountability when mistakes occur. If a delivery timeline cannot be guaranteed, customers should not be given assurances that materially influence their purchasing decisions. Furthermore, when a customer takes time off work based on information provided by store employees, I expect management to take the matter seriously and work toward a reasonable solution. Unfortunately, that was not my experience. I am requesting that store leadership, district management, and Best Buy Corporate review this matter thoroughly. I would also appreciate a direct response regarding what actions will be taken to address this situation and prevent similar experiences for future customers. I have been a customer of Best Buy for many years and expected a higher level of professionalism, communication, and customer care than what I experienced during this transaction. Sincerely, Herman Fernandez

Frequently Asked Questions About Best Buy

Where is Best Buy located in Kissimmee, FL?

Best Buy is located at 1620 W Osceola Pkwy, Kissimmee, FL 34741, USA.

What are the store hours for Best Buy in Kissimmee?

Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.

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