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Sunset Watersports Key West

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About

Celebrating 40 years of unforgettable adventures, Sunset Watersports is Key West’s original, family-owned watersports company. Since 1984, we’ve proudly served as a trusted local brand, offering top-notch experiences with world-class service. With over 18,000 5-star reviews, we’re dedicated to creating memories that last a lifetime. Sunset Watersports is your trusted tour operator for reef snorkel tours, parasailing sunset cruises, dinner cruises, jet ski rentals & tours, eco-adventures, sandbar charters, dolphin tours, golf cart rentals & more. We offer the island’s best activities at unbeatable prices. Each trip is carefully crafted to provide exceptional value. Join us and discover why locals and visitors alike love Sunset Watersports!

Location

Sunset Watersports Key West
201 William St, Key West, FL
33040, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday8:00 AM - 8:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.