The Rural Health Network of Monroe County, Florida, Inc., is a community-based, non-for-profit organization that operates a comprehensive, culturally competent, high-quality health care center in the Lower Keys. In addition to providing primary health care, it operates a dental clinic and integrates access to pharmacy, behavioral health referrals and substance abuse services.
The Rural Health Network offers care to all members of the community regardless of their ability to pay. That is fees are charged on a sliding scale based on the patients’ ability to pay for care – with no fees for the neediest in community and affordable payments for others. We accept Medicare, Medicaid, and most health insurance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.