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Geek Squad

3.3
(52 reviews)

Business Details

4906 Town Center Pkwy, Jacksonville, FL
32246, United States
(904) 928-1999

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
4906 Town Center Pkwy, Jacksonville, FL
32246, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Geek Squad on 4906 Town Center Pkwy in Jacksonville, with popular we are an apple authorized service provider and general repairs available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Reviews

3.3
52 reviews
5 stars
27
4 stars
2
3 stars
2
2 stars
1
1 star
20
  • MR
    Mikki Rooni
    4 days ago
    5.0
    The assistance was incredible and I found what I was looking for.
  • BW
    Build-A-Bear Workshop
    Jul 9, 2026
    5.0
    Great service for computer 🖥️💻 too 💀
  • PF
    paul fighera
    Apr 17, 2026
    5.0
    Great staff, spoke to each other via headset's, warm handoff’s and recommended a cheaper alternative. Great experience.
  • CR
    Christa del Rosario
    Dec 17, 2025
    1.0
    Giving a 1 star is more than generous for my whole experience, and I know they saw this review coming. I was always told not to go to geek squad but I was at an ends meet with my situation. Came in with my pc and really needed help with them to help me figure out if my issue was my motherboard or cpu - I couldn’t get it to post. I explained the situation to the worker Roxy, I leave it for two days, was charged the service (almost $200, btw), only for them to call me back and have them tell me EXACTLY WHAT I ALREADY KNEW. Word by word on my voicemail “the issue is either one of two things. The CPU or motherboard” so immediately I’m a little annoyed because I already know that. I call back with my partner, he knows more about computers and pc parts so he was there to also understand, but the service person, Andy, continues to let me know that they didn’t even have the proper pieces to run a proper diagnostics. So I’m wondering what they even did with it if they couldn’t run a proper diagnostics to my pc since they didn’t have any of the pieces to run it.. but I thought this was what they do as a tech service????? He tells me I can get the same motherboard from Amazon and bring it in for them to see if that’s the problem, but the motherboard wouldn’t have been delivered for another week.. next he suggests the Best Buy by the avenues mall in which case they did have the motherboard. I asked if I bought it tonight and brought it in, could they run and test it then and there? The answer: no. Overly frustrated by everything, I head over to pick my pc up and cancel the whole service. It took almost 10 minutes for anyone to even speak to me, the two girls were just sitting by the monitors talking to each other and other BestBuy workers, while I was standing in front of the geek squad table the whole time. I finally get my pc back, return the motherboard I bought from that location, head to the avenues and buy another one to run it myself… only to find one more issue.. my PC case was missing screws and a few pieces from my build was also missing. So unfortunately I had to go back AGAIN the next day to ask for the missing pieces for my PC.. and unfortunately I didn’t get everything back because I am still missing a few screws from the case… not really sure they needed to unscrew any part of the actual case, but ok.. Pretty sure I would’ve been better off asking a random tech service on Craigslist than going here. I’m extremely disappointed in myself for giving them a chance.

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Certified August 16, 2026Yext Knowledge Graph
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