Brass Tacks Coffee is a locally owned coffee shop that started up in the beautiful city of Green Cove Springs, FL in 2013. In 2017, we opened the doors to Brass Tacks Coffee on Southside in Jacksonville and have fallen in love with the community around us. At our Southside cafe you can enjoy a carefully roasted coffee any way you want it. Additionally, we offer a selection of pastries and breakfast and lunch foods. If coffee isn't your thing, don't fret! We have a little something for everyone - including craft beer, wine, tea, and more!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.