It's a great store I was looking for a specific kinda charger for my ebike an thy had one in stock tht was cheaper then any other place I looked for one.
WP
Webs Pierre
May 13, 2026
5.0
I hold a high regard for Best Buy due to its professional technical environment. They have provided support for me on two assignments. Stephani assisted me, and I appreciate her explanation of the option to trace your transaction in three different forms. She demonstrated a high level of professionalism and approachability. It is commendable to observe such qualities in a sales associate.
AA
Anna
May 11, 2026
1.0
I had a disappointing experience at this Best Buy. I called ahead to inquire about a trade-in and was told to come in. I arrived nearly an hour before closing, but the store manager refused to process the trade-in, saying there were people in line, and essentially turned me away. However, I personally saw several employees just standing doing nothing at the time. The interaction felt unhelpful and not customer-oriented.
MC
Mallory Cumbie
May 6, 2026
1.0
I purchased a refurbished iPad online from Best Buy for my daughter’s birthday, and it stopped working almost immediately. When I brought it into the store for help, the manager was rude and dismissive, repeatedly telling me “that’s what happens when you buy refurbished” and refusing to offer any solution because I was slightly past the return window — even though it had only been about a week since I actually received it.
Instead of helping, I was encouraged to sign up for a subscription. If Best Buy thinks refurbished products are unreliable, they shouldn’t sell them. Very disappointing customer service experience.
MR
Meryl Radisch
Apr 25, 2026
1.0
Went in to buy a TV walked around the TV department for about 10 mins with about 4 associates there and not 1 acknowledgement so I walked out. Their loss as I was given over $1000 as a gift to buy a TV. Ill be going somewhere else.
What products can I find at Best Buy located at 9930 Southside Blvd, Jacksonville?
You can shop TVs, computers, appliances, and more at Best Buy. They offer expert advice and Geek Squad support.
What are the store hours for Best Buy in Jacksonville?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy offer curbside pickup at their Jacksonville location?
Yes, Best Buy offers curbside pickup service.
Is there wheelchair access available at the Best Buy store?
Yes, Best Buy has a wheelchair-accessible entrance.
Can I get repairs or service support at Best Buy Jacksonville?
Yes, Best Buy provides service and repair through their in-store Geek Squad support.
What payment methods are accepted at Best Buy in Jacksonville?
Best Buy accepts debit cards and checks; cash is not required only.
Are there any nearby electronics or phone stores close to Best Buy?
Nearby electronics-related stores include T-Mobile and Geek Squad, both offering mobile phones and electronics services.
What family-friendly attractions are near Best Buy at the Avenues Mall area?
The Liberty Express Train and Urban Air Trampoline and Adventure Park are nearby attractions perfect for families and kids.
Where can I grab a meal or coffee near the Best Buy store?
Nearby options include Starbucks for coffee, Jersey Mike's Subs for sandwiches, Chick-fil-A, Moe’s Southwest Grill, and Newts for dining.
Does Best Buy have an online presence where I can find deals and store information?
Yes, you can find deals and store details on their official site and social media including Facebook, Instagram, and Twitter.
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