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Geek Squad

3.0
(99 reviews)

Business Details

5019 S Cleveland Ave, Fort Myers, FL
33907, United States
(239) 278-1298

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
5019 S Cleveland Ave, Fort Myers, FL
33907, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 8:00 PM

Products & Services

2 lists · 14 items

Explore offerings from Geek Squad on 5019 S Cleveland Ave in Fort Myers, with popular we are an apple authorized service provider and general repairs available at this location.

Tech Solutions

5 items

Inspiration, Innovation & Tech Help

In addition to assisting you with your troubleshooting and repair needs, you can also depend on Geek Squad to: • Help you discover inspiring new technology • Keep you up-to-date on the latest tech innovations • Provide you with the help you need to get more out of your tech, electronics and appliances

New Technology Solutions to Make Life Better

Our tech experts keep their fingers on the pulse of <a href="http://www.bestbuy.com/site/misc/new-technology/pcmcat234500050002.c?id=pcmcat234500050002">new technology</a>, so you can stay up-to-date on what’s hot, as well as what’s just around the corner. Whether you’re interested in top tech designed to make life more convenient, innovations that speed up and automate mundane tasks, or the “wow” tech that makes your heart beat faster, we can help you figure out what to buy, and how to put it to its best use. Another way to inform your best shopping decision is to use our easy-to-use, easy-to-understand <a href="http://www.bestbuy.com/site/other-product-categories/buying-guides/pcmcat322800050004.c?id=pcmcat322800050004&type=category&id=pcmcat322800050004">buying guides</a> that walk you through important comparisons and considerations. You’ll find something helpful for whatever category you’re interested in, from 3D printers and blenders to 4K Ultra HD TVs and coffee makers.

New Tech & Top Products

To help you decide which cool gadgets, electronics or appliances best suit your lifestyle, check out our <a href="http://www.bestbuy.com/site/electronics/top-rated-products/pcmcat140900050011.c?id=pcmcat140900050011">top-rated products</a> to see what other customers are recommending. You’ll find comments from customers who purchased the item, used it, and then took the time to rate it. The Ratings & Reviews section for each item not only shows you what was said, but also groups positive and negative remarks together to provide a well-rounded report card of how the item performs. All of this is aimed at helping you make your best buying decision.

Creative Ways to Use Your New Technologies

Once you’ve determined which items suit you, you’ll want to be sure you’re doing everything you can to get the most out of them. A good way to do that is to browse our <a href="http://www.bestbuy.com/site/misc/inspire-learn/pcmcat748300491115.c?id=pcmcat748300491115">Inspire & Learn</a> section, intended to illuminate ways to put your new tech to its best use, often with outside-the-box suggestions. It’s empowering to take full control of the tech in your life, whether that means finding ways to streamline your home DIY projects, or new ways to simplify and enhance tasks you perform every day.

Tech Troubleshooting Tips

Finally, you can always count on Geek Squad to provide you with the <a href="http://www.bestbuy.com/site/geek-squad/tech-tips/pcmcat748301867970.c?id=pcmcat748301867970">tech tips</a>, expert articles, videos and guides you need to keep your tech working right. Plus, we can help you set up your electronics and teach you how to use them. We can also give you simple tricks to get more out of your devices or help you troubleshoot any problems, if needed. To that end, take a look at our informative guides packed with tips to help you troubleshoot a number of common technology issues. And of course, on those occasions when you’d prefer to let an expert take care of it, <a href="http://www.bestbuy.com/site/electronics/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018">Geek Squad</a> is here for you. Our experts can diagnose and resolve just about any tech issue you may be experiencing, big or small, 24/7.

Apple

9 items

We are an Apple Authorized Service Provider

Need a repair? As an Apple Authorized Service Provider, our location is certified in repairing iPhone, iPad, iPod, Mac and more. We have Geek Squad Agents that are certified in servicing and repairing Apple devices. We can help no matter how you're covered or where you purchased your device. Plus, all service parts come directly from Apple.

iPhone Repair

We can repair iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone SE, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6 and iPhone 5s, iPhone 5c and iPhone 5.

Mac Repair

We can repair MacBook, MacBook Pro, MacBook Air and iMac.

iPad Repair

We can repair 9.7-inch iPad Pro, 12.9-inch iPad Pro, iPad Air 2, iPad Air, iPad mini 2, iPad mini 4 and more.

iPod Repair

We can repair iPod touch, iPod nano and iPod shuffle.

Beats Repair

We can repair wireless Powerbeats 2 in-ear headphones, wireless Studio over-ear headphones, Solo2 on-ear headphones and urBeats in-ear headphones.

AirPods Repair

We can repair components such as the AirPods and charging case.

Apple Watch Repair

We can repair Apple Watch and Apple Watch Sport.

Apple TV Repair

We can repair Apple TV 4th Generation and Apple TV 3rd Generation.

General Repairs

General Repairs

· General Repairs · Cracked screens · Display issues · Software issues · Speaker replacement/audio issues · Power/charging/battery issues · Camera replacement · Receiver/microphone replacement · Vibe motor replacement · Battery replacement · Operating system upgrades · Wi-Fi troubleshooting

Reviews

3.0
99 reviews
5 stars
45
4 stars
3
3 stars
5
2 stars
3
1 star
43
  • DN
    Debra Nickels
    May 20, 2026
    5.0
    Customer service excellence, very friendly, polite and professional. Fast service, knowledgeable and informative. Very pleased, highly recommended!
  • AM
    Annie M
    May 2, 2026
    1.0
    Walked in to drop off computer originally purchased at Best Buy for repair, 1 person in line, 7 tech people working at various stations, and was told we had to have an appointment, and if no appointment the next available time to drop off was 3 hours and 40 minutes later. What kind of service is this??? Website should say no walk in repairs accepted, appointments only! Wasted 20 miles to get to Best Buy, and now have to drive around for 3 + hours while waiting for the walk in appointment. As we were walking out, we saw 4 tech people sitting behind the counter with no one sitting in front of them. Where were their appointments? Why couldn't one them accept the computer for repair? Techs waiting for an appointment when no one was in line behind us? This change in their service model results in horrible customer service. The last time we walked in and dropped off the same computer for repair at the same Best Buy, the tech person saw us right away, no appointment needed!!! Whoever made this service model change should look at what this is doing to customers. Totally disappointed in the service and experience received from Best Buy and Geek Squad.
  • DO
    Darwin Ortega
    Apr 25, 2026
    1.0
    Over 5 hours to replace a back glass and had to pay extra $$ for a service fee even though it was covered by Apple Care !!
  • MD
    MARK DRISCOLL
    Apr 25, 2026
    2.0
    Had an in home apt set. No one showed, got a call saying tech had family emergency, fully understood. Problem however no back up tech, several days to next possible apt and leaving town. In store Geek Squad helpful and nice, third party sevice group worthless, no back up people, and totally unable to make anything happen. Best Buy Store GM and In store Geek Squad both trying to get answers from GS service with no luck. I found several IT service businesses in my area and unless I hear something asap I guess I will have to spend more out of pocket to hire someone else to do the job. Best Buy was Great. Geek Squad was a terrible exprience so far. In an area with nearly 1 million people it is unthinkable that the Geek Squad Home Service Dept has only ONE TECH and no coss trained techs or back ups to handle a laptop copy over set up in an area this large. VERY POOR MANAGEMENT
  • MR
    marc “Big guy wrapper” reisinger
    Jan 15, 2026
    1.0
    No way to contact them they refuse to answer phone calls even to there national line. Operator tried several times they sent out a touch screen laptop only to return it without it being a touch screen. Simple repair send back switch screen and return they had it 4wks now I get a message to goto store 4 replacement which the squad guy told us at time we could switch or exchange they have nothing close to what we have in replacement so it will be a lower end computer. I can order the part on Amazon cheaper than the $50 charge yet they say they can’t get the part for it. The sad part about it is I joked with the check in guy about the repair not working so he laughed and said it happens and a guy earlier had a touch screen that when returned didn’t work I laughed and told him it was a touch screen and he’s like let’s make sure then the omg look it didn’t work so multiple devices on the same day came back with bad repairs. So guessing that guy is also being told they can’t fix and being offered a lower end product as well.

Frequently Asked Questions About Geek Squad

What services does Geek Squad at 5019 S Cleveland Ave in Fort Myers offer?

Geek Squad provides tech repair, setup, and support services including computer, mobile phone, electronics, appliance repair, data recovery, and computer support.

How can I schedule a service appointment with Geek Squad at this location?

You can schedule tech repair and support services in store or online through their website.

Brand Certified Facts from Geek Squad

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Certified July 05, 2026Yext Knowledge Graph
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