VCA Clermont Animal Hospital

Reviews

• MW

  Michael Waitzman

  5 days ago
  5.0
  I have been to my share of vet clinics and this one is among the best. The whole staff is fantastic with our pooch. They answer questions promptly by email or phone.
• RK

  Rebecca King

  5 days ago
  1.0
  Loyal customer. Have taken my dog and all my cats here. I was taking my cat in for a checkup and called to say I was running late. I get a call back when I am pulling up to tell me my appointment was now canceled because the vet was doing a sedation. I was 7 minutes late and called. No offer to reschedule or to see me later. Questioning why I continue to come. I waited a week for this appointment. I have had issues in the past, but continue to come here. I will be looking for another vet. The vet techs and front desk staff are wonderful, problem is with the vets.
• CC

  Cassidy Callahan

  Apr 13, 2026
  1.0
  The staff and vet techs were extremely friendly and kind, so I want to thank them for that. Unfortunately, with my cat almost passing away due to the vet not listening, I have to leave a negative review. I initially brought my cat, Lily, in because she had been losing weight. We found out that she has hyperthyroidism and started her on medication, which worked great. Two weeks later, she had started clawing at her face and was tearing up the skin around her mouth like something was hurting her in there. We took her in to VCA as soon as we could, and were told it was just allergies. I called back to express my concern as she was in pain and still mauling her face. I spoke directly with the vet and asked if she was able to look in her mouth, and she said that she had been able to look a little bit and confirmed it was still just allergies. I felt like it was kind of being brushed off, so I decided to go with my gut and take her for a second opinion. Thank god I did. The other vet was immediately attentive, and fully looked in her mouth and showed me how badly her back teeth and gums were infected. She does not let me look in her mouth at home, but she resigns herself to it at the vet, so this was the first look I had of it. We were immediately referred to a specialist, and were told by them that if two more weeks had gone by, the infection would have spread to her brain and she would have been too far gone. $10k in surgeries later, I still can't believe that we almost lost her. I hate to leave negative reviews, but hopefully Dr. Calzada will see this, take our experience seriously, and make changes moving forward.
• SH

  Serena Hanson

  Apr 13, 2026
  5.0
  Very nice people who seem to care about your pets. The cost seemed about average to me and they do give you an estimate before performing any additional services.
• AW

  Aaron Willard

  Feb 23, 2026
  5.0
  We booked the appointment for our golden doodle. Einstein and showed up and realized that the v c a care club was only branch specific.So they were super nice.And we ended up just leaving, and nothing happened.So I can't leave much of a review because we only spent about five minutes there.But since we moved in that area after the care club, i'm from the branch that we started.It ends we'll be taking our pets here so i'm sure it will be just as amazing as where I was taking them before

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