LT
Lorena Torres
Sep 23, 2026
Me engañaron!, me siento estafada, compré una secadora /plancha para el cabello marca Dyson en el un kiosco/ góndola del shopping, Aventura Mall de Miami, el vendedor muy correcto y atento pero nos vendió un producto no apto para nuestra norma eléctrica: cuando le preguntamos si era 110/220, apto para Argentina, nos respondió que sí. Ahora no podemos usarla. Adjunto las fotos del vendedor atento/estafador y la factura de la compra. Espero una respuesta por parte de Dyson
Que desilusión !!!!! Compré una Dyson para mi hija, el vendedor del stand o góndola del Aventura Mall, muy atento, pero nos engañó, nos dijo que la fuente era 110/220. Y es mentira. No la revisamos creyendo en su palabra. Llegamos a Argentina y no la podemos usar, tenemos que conseguir un transformador que es carísimo, enorme y pesado.
AJ
Aline Jones
Aug 30, 2026
I recently purchased a Dyson product through your website for over $500. Unfortunately, I realized that I had ordered the wrong model, so I contacted Dyson customer service to arrange an exchange while I am still within the return period.
I have now gone through your online chat three separate times trying to resolve this. Each time, I was asked to provide the same personal and purchase information to verify my account. After spending time answering all the questions and completing the verification, the conversation would suddenly stop and the chat would end before my issue was resolved.
After the third attempt, I simply gave up.
I have already spent more than two hours trying to arrange a simple exchange, and I still have no solution. For a product that costs more than $500, this level of customer service is extremely disappointing and, frankly, unacceptable.
I am not asking for anything unreasonable. I am still within the return period and simply want to exchange the model I purchased for the correct one. A process this straightforward should not require multiple chats, repeated verification, and hours of a customer’s time.
I expected a much better experience from a premium brand like Dyson.
Doesn’t charge. Useless
AD
Ana Lívia Dias
Jul 18, 2026
Maravilhosa