Apple Georgetown

Reviews

• JM

  Jose Flores Madrigal

  1 day ago
  4.0
  En el momento que yo lo visite, sentí que habia poco personal y dure mucho en realizar las compras.
• MG

  Max Gittelman

  May 5, 2026
  1.0
  Horrible customer service. I bought a laptop and made a slight modification so Apple had me buy a second laptop and I never picked up the first one. Apple said I’d have the purchase for the first laptop reimbursed within 3-5 business days. That never happened. I waited a week and then went into the store to inquire, they said it would be reimbursed. That didn’t happen. I then waited a couple weeks and called Apple, they said they’d fix it. That didn’t happen. It’s now been 2 months and Apple still hasn’t removed the second charge.
• MP

  Michael Eggert, PhD

  Apr 28, 2026
  5.0
  Great Creatives, David was helpful and I upgraded my ear buds to the latest…. Tough parking…. uber there if you can..
• JG

  Jochen Gutbrod

  Apr 18, 2026
  5.0
  Ging alles sehr schnell. Jonathan war super freundlich und professionell. Keine Ahnung warum es so schlechte Kommentare gibt.
• CC

  Charlene

  Apr 15, 2026
  2.0
  The lady who greeted us at the beginning was very kind and welcoming. Unfortunately, our experience with the Apple Genius staff member was quite different. We simply wanted to check if the warranty applied to our phone case (another store had confirmed it does, but didn’t have our color in stock), but he was dismissive and repeatedly insisted that it voided the warranty without offering much explanation. Overall, the interaction felt unhelpful and a bit rude.